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March 2024 by Mie D.
It's been a while since I came here last time. After I moved to Hawaii, I shopped my lingeries at VS but these days their collections are not so much attractive compare to before, so I didn't visit the stores like before. Well, I got a coupon and decided to check here. (Last minutes till expiration date). Actually, I picked some leggings and wanted to try them on to check which size is good for me. I asked staff and she led me the furring room. (Have to ask the staff because fitting rooms are all rocked) I got in the fitting room and saw the screen, OMG! They automatically scanned the tags what I have and showed on the screen!!! Wow! I'm very impressed!!! It showed different colors, sizes, stock available or not and also suggested similar items. Or if you'd like try something(ex;different size) you can touch and ask for the assistant to bring. WOW! Technology!!! I touched to ask trying different size. During waiting, the staff asked me "everything is ok?!" I answered "yes" but just in case, I opened the door and told her I just touched screen and waiting the different size coming. She told me let her check, and then told me their WiFi is no good and my request wasn't accepted. So she went to pick up for me. Technology is still needed human power. Lol. Well, I found something and used my coupon, then I got a god deal here. I should come back here more often.
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February 2024 by Spencer C
Kelvin is AMAZING. Ask for him if you ever need assistance!
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January 2024 by Zach Goodman
The door was locked so I had to walk all the way around to the other side. The checkout line was 8 people long with only one cashier, despite having 11 registers. They wouldn’t accept my return without receipt despite it being 1 week since purchase, phone number membership connected, card that I bought it with, and original price tags. They wanted to offer in store credit for HALF the purchase price. What a scam
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January 2024 by R Fletch
They were having a great sale, and the customer service was on point!
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January 2024 by 상민박
It's so cheap.. I have to get it all.
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January 2024 by Charles Gray
my wife was able to get sized for a new bra and was assisted by a young lady in finding that size in her favorite color with a customized fit. She knew where everything in the store was and was very polite. I was offered a seat near the fitting room to take a break from my knee scooter, which I thought was nice of her. we were in and out within 30 minutes
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January 2024 by Bonnie M.
I recently visited the Ala Moana store during the semi-annual sale and had a wonderful experience. They have a much larger selection than my home store, and I love that their sale items were arranged by size and color, made for an easy shopping experience! I love the interactive tablets in the dressing rooms that allow you to call an associate for assistance or request your item in a different size, very convenient. I'd also like to give a shout out to my sales associate Rachel! I initially declined a bra fitting because I thought I knew my bra size. I selected a few bras in the size I've been wearing for years, and they just didn't feel or look quite right. I used the call button to ask for assistance and I asked Rachel if the fit looked right...it did not. She asked me what size I had picked for myself, so I told her the size and described the issues with my current bra (the back rides up, always needs re-adjusting). Based on the information I gave her, she picked a sample bra for me to try on...and it fit perfectly. She didn't even have to use the measuring tape! She brought me a few other bras to try on in the style that I like and I found one that fit perfectly and felt comfortable! I've waited a couple days to write this review so I could test drive this bra, and it's amazing! I haven't had to re-adjust it once! Thank you so much to Rachel, I was definitely underselling myself in the cup size. The bra that I got was absolutely worth the price for the fit and the comfort, and I'm glad that I have a new comfy workhorse bra to wear everyday. I ended up purchasing the lightly lined wireless T-Shirt bra, it's my new favorite!
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November 2023 by Ivaylo Gospodinov
Amazing shop !
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November 2023 by Lisa-ann “gigi” Kuahuia
Got a joggers
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October 2023 by Jenn Anderson
The selection in this store is amazing! Very well stocked with all sizes and styles. Great customer service with a clean and organized store.
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October 2023 by Irene M.
It's no secret that I love it here... Not sure why it took awhile but this massive location in Ala Moana Center is my favorite and has been through my thick and thin phases it always has my back literally. There will never be enough support for our girls and I have yet to find one that I will truly love though here has been a place to get many items and yes majority are only during sales. Prices here are a bit over the top but I do love a lot of the syles and fit...not a fan of the "Pink" plaster everywhere so I tend to not wear them outside unless it's very demur which is hard to find but it's very comfortable. Service honestly I don't really rely or use their services as I'm more comfortable finding it on my own besides them bringing in so many that I'm not interested in and get over loaded with items, if I don't find it I'm okay lol! I've been a regular before they arrived here in Hawaii even got a card on the Mainland though they have changed in the good and bad in different ways, the free items with purchase, the coupons for freebies and various ways they get creative to give us the bargain we do crave, I'm just glad they are here for many options that I do enjoy. Thank you!
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August 2023 by Angel H.
I know that Victoria's Secret has fallen off quite a bit. Ten years ago they were all the rage with their VS Angels line and glammed up runway show. My name is Angel, so I would buy all their clothes with my name on it. I love free personalization. I even got their credit card with Angel plastered on the front of the card. That was then. I don't even buy 1/10 of what I used to get from them. You can still find great deals from time to time. Right now, they're running a promo. It's buy 2 get 1 free any bra and a $20 gift card for use on 9/7-9/20. It was hard finding help today. I couldn't find one of the bras I wanted in my size. I needed an associate to look it up on their system to see if they had any in stock. I only found one person working the floor and she was greeting people at the front of the store coming in. She told me that the cashier could check for me. When I got to the cashier there was one person working checkout. Luckily, no one was in line so I didn't have to wait. The one that I wanted wasn't in stock. She ended up ordering it for me and they're shipping it to my residence. VS runs a great system. They make it so easy to get items that are not in stock. They can just order it for you and ship it to you for free. Thanks, VS!
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August 2023 by Sophia Park
Helpful people there and there's a lot of good sporty outfits
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July 2023 by Shawn Christensen
The store was a mess. Everything is mixed up and you can't find sets of anything matching. Forget finding things in the most common size ranges. Best advice is to find your size and shop online. The lady that rang me up was super nice however.
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July 2023 by Tracy Skaz
They have really nice clothes here