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October 2023 by Delia Rio Benitez
Easy and friendly service but no bike racks near by for anyone on a bike.
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October 2023 by Nicholas Magilicutty
It’s nice easy no linesHours are less than the main branches
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September 2023 by Alex
People hating on the USPS need to chill. It isn't a business, it's a government service. It is part of the baseline, rudimentary infrastructure that makes things run, like roads or emergency services. UPS, Fedex, etc. would not be profitable businesses if they were responsible for providing the services that USPS does, such as deliver mail to rural locations, provide low price flat rate shipping, and media mail. I agree that USPS could be more efficient and sometimes can be frustrating and slow, but we can't have widely accessible public infrastructure if companies like FedEx and UPS don't pay their fair share of taxes, underpay their employees, and only operating in regions which are profitable, leaving the unprofitable parts to USPS, our friends and public servants.
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May 2023 by Chester Grant
The United States Postal Service is obsolete. Probably the slowest most unreliable way of sending anything. I think the pony express 200 years ago was faster. These US postal workers have zero sense of urgency and any desire to do a good job. They cruise through life with their brain on autopilot. I wish one day we defund and abolish this useless organization. Pathetic
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January 2023 by Nanea L.
I'm impressed they've gotten way more efficient and I think they took some pointers from Apple lol love it keep up the good work!
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January 2023 by Mitsuko S
The parking looks crowded, as other people have reviewed. But the post office is clean and nice, and the staff was really helpful too!
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September 2022 by M S
The parking looks crowded, as other people have reviewed. But the post office is clean and nice, and the staff was really helpful too!
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January 2022 by Greg D.
It stays under the H1 Highway in a very congested traffic zone. They have PO BOX's on site. as well A 'Self-Service' USPS KIosk. Which is usually in service as some others around town periodically are down. Parking for ADA and bout 6 other stalls
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September 2021 by Hoang Cao
They lost all my packages
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July 2021 by Paige S.
Really sucks cause this post office is so near where I live and convenient for me but watch out they already lost 2 of my packages and no help finding them. One I put in the big mail box inside and one was dropped off on the side counter both priority mail. They didn't even go looking for it just told me wait couple days for it to start tracking I never saw my items again. They totally lost it or someone took my items whoever works there. If anything just make sure you go to them and watch them scan it in and get a receipt for it or else it's just lost forever.
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June 2021 by Channon V.
Very professional, kind, courteous, helpful, knowledgeable but most of all a beautiful smile while helping me get my package delivered. I think her name was Faye! Thanks a bunch!
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January 2021 by Jame Husband
I arrived at this location a few minutes before closing. I thought they closed at 4:30pm. The automatic door was shut-off and I had to wait for someone to leave in order to get inside. I was preparing my packages when one of the clerks came up and told me they were closed. I responded that I thought closing was at 4:30? The clerk’s curt response was “No” and they closed the door. Another clerk told me to go to another location even though I was already there. They lacked any compassion or kindness. They were more concerned about going home on time. So I had to leave without completing my transaction. The clerks only reinforced the stereotype that postal workers didn’t care about customers. Way to go!
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October 2020 by K M.
Returning home, kama aina and the office won't accept birth certificate, social security card, or Hawaiian Registry card to open a mailbox there. Mary at da office says: " we don't jus let anyone rent a P.O. box, security reasons". But they took my money online for a p.o. box anyways!
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August 2020 by Caroline M.
The guys as the Makiki branch were so nice and helpful. They were extremely busy but really took the time to help and assure me things were taken care of. Thank you!
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August 2020 by Shawn K.
Wanda will not help you unless you spell out the post office rules for her, cause she doesn't know the rules and she will not help you without them. Good Luck and get ready to show her in the literature what she can do for you, then get ready to ask for someone else cause she'll tell you those rules don't apply, even though they are on the USPS website.
