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December 2024 by Melissa Fletcher
Nice staff but don’t expect your mail to be available at 9:30am. Sometimes it’s 10, sometimes 11. I’m changing my P.O. Box location because sometimes I can’t get to the mail after work starts.
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August 2024 by Gina De Oliveira
Delivery driver's do not follow delivery instructions clearly posted on packages.. This is the 3rd time within a few months.i don't understand why clearly stated instructions mean take my packages instead of leaving them where instructed.
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July 2024 by Charl'ette Aileen Pua'nani Kea'loha (Charlie)
Just reminiscing, the photo of the bricks? There use to be a commune living building here, where you shared the kitchen and bathroom. Held a lot of people for I know. I used to live in it and every Mom had a place when it came to the children. Some worked and some babysitters and others cooks. I hope the post office people don't mind, matter of fact ?? I'm glad that they are here for this was a safe place to be, and so are they.
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October 2023 by Vincent Yano
The women here are always cheerful, courteous, accurate and efficient. My package deliveries and mail are always handled professionally. I have had a post office box here for 5 years and there has never been a mistake. Thank you, ladies! Mahalo e aloha no au ia oe! TGIF!
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May 2023 by Hyomi Kim
The ladies working there are really rude. They told me that I do not need to know why I am paying for 38 dollars. They said, "just pay!"
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May 2023 by Alex Young
Lady at the front desk with red hair is super rude. Terrible customer service.
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March 2023 by Tony Combs
When calling. The automated system SUCKS. It tells you everything you don't need. It says," CUSTOMER SUPPORT." You can not get to a human to talk to. It say," I called after business hours." Here in Hawaii it is 3PM. WHY,WHY,WHY do we have to talk to a person 5500 miles away for a post office service here in Hawaii???
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October 2022 by Claryssa I.
Always love going to this post office It's so much cleaner and staff is always friendly and the way they do things is way faster then Kalihi Post office The lines do get long especially when the Holiday season is close by.
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August 2022 by Emma Morreale
The lady at the front was so sweet and helped me pick a cheaper box to save me money and was very kind
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July 2022 by Steve Carlson
This post office is difficult to see from the street while driving but is very conveniently located. But there is limited parking if accessing by car.
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June 2022 by Eric W.
All the usps clerks there are very knowledgeable and friendly. They are always very assistive with any questions or issues I encounter. The service here is great and it's em nearby for me so the commute makes it very convenient. The staff here are all excellent and I definitely have no complaints or any comments to improve on; just keep up the good work and thank you for your hardworking service!
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March 2022 by Maddie H.
I think this is the best post office besides kalihi Palama. The workers here are so nice and sweet and makes you feel welcome and help you no matter what. No irritated voice when your ask for help at all and this is my go to place when I have to send out boxes everywhere. It's convenient and that's y you need to be there early and or gets crowded with the neighborhood too. Keep up the great work and until next time.
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December 2021 by Nadine C.
Special delivery... Sometimes, we need to communicate to our friends by means other than email and texting. I'm talking about snail mail. Yes... It is inefficient at times, but when friends live overseas, I feel like I need to make an extra effort to let them know that I haven't forgotten them. Usually, I'll send a Hawaiian calendar to my high school classmate in Arizona, my college friend in San Diego, my UH friend in New Jersey, my cousin in San Leandro, etc. They're all very dear to me. Long lines at the post office add to small hurdles to mailing these calendars. My wise mother suggested that I use this small post office on the edge of Chinatown... And she asked if I could mail some greeting cards for her... since I was going to the post office anyway... LOL! She's smart like that! Mom sat in the car (I parked in a loading zone) and waited for me while I ran into the post office. THERE WAS NO LINE!!! AMEN!!! The process was so quick and efficient! The postal clerk even found that mom had missed a card. It needed a stamp... Haha! Ok, mom... I got it! So... Mission accomplished! Got the task done and didn't stress out over parking nor long lines! Thank you, US Postal Service, for all of your hard work!
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December 2021 by Zaysha L.
Ethan was so nice I was scared that I was gonna get one of the mean ladies. I tried to exchange my stamps that I got from Merchant St Kiosk but unfortunately I couldn't because of the inventory is different. I did buy love stamps. Then I exchanged it at Merchant after the manager had to get involved.
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October 2021 by Lorena C.
the lady who has bangs and pony tail is sassy and mean. I believe she is Asian, she have bad attitude, she don't normally work this location as far as I remember. I miss the people who used to work there.
