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“Nathan,and Cindy were super helpful and overall great people! Nathan's knowledge and experience about the Allison brand Transmission and the industry as a whole is unmatched. FYI they are always BUSY and booked out so call well in advance to get on their schedule!”
“Outstanding customer service, truly the best in Hawaii! They did an amazing job working on my Audi, with care and expertise you can trust. Prices are very reasonable compared to others, and the quality of service is unmatched. Highly recommend to anyone looking for the best!””
“Highly recommend; fast, honest and quality service. Will definitely be back if I ever need a trustworthy mechanic. Big thank you to Miss. Jenny at the front desk for being not only professional and helpful but very kind and personable. She was on it! Thank you again for the great service”
“My 2013 Scion with 200k miles needed a new transmission. Made an appointment with Gail, who is very lovely. Neal assessed and recommended replacing with a used transmission, as a new one would cost more than my what my car is worth, LOL! Agreed with Expert Neal. When he called to say the car was ready to pickup, which only took 1 day, he said your car is “cherry now” LOL! When I went to pick it up, they had detailed it and changed my windshield wipers blades! Can’t say enough good things about Team Gail and Neal. Much mahalo for a wonderful experience! Will highly recommend you!”
“I had been a loyal customer here for a year, with consistently friendly service in the past. Unfortunately, I had a very disappointing experience during one visit where I was spoken to rudely, charged $200 for a diagnostic without receiving a report, and even found my car left unlocked outside. At the time, I left a negative review because I was disrespected and unsettled by that treatment.
However, I want to acknowledge how well the situation was handled afterward. Deryl Masaki personally reached out, apologized, and reimbursed me for the diagnostic fee. His thoughtful response showed genuine professionalism and integrity.
Mistakes happen, but how they are addressed matters, and I truly appreciate the way Deryl resolved this situation.”
“Eh, gotta give props and mahalos to Tracy at Certified Transmission Differential. Had my Chevy Silverado towed in 'cause transmission had no forward gears and Tracy made quick work of the rebuild. Truck is running smooth now, no slippage or issues. Plus, price was cheaper than I thought it'd be. If you need transmission work, this place gives fast, friendly service at a fair price. Would definitely recommend.”
“I went to the fastlane for a quick safety check and oil change, and I was in and out in a flash. The prices were awesome, and Steve and his crew were friendly and professional. They even offered me coffee and snacks while I waited. Plus, Steve gave me a holder for all my car paperwork because I'm always losing mine. Definitely recommend this place.”
“Kiyo’s transmission is the best mechanic shop in O’ahu I have ever been to. My AT (Automatic Transmission) light was coming on and off, the shop owner replaced my TCM less than hour. My car is now running like normal again. Fair price and the best service. Highly recommend!”
“Came in for a diagnostic as my car was running rough despite me getting a tuneup mos before elsewhere. Eric and his team were able to diagnose my issue and discovered my last tuneup was done incorrectly. Work was excellent as they remedied my issue, maintained communication, and got me out of there expeditiously. Thank you and I’ll def be back.”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“I was blown away by the customer service provided. Came in as a first time customer and had them check someone else's work on my Jaguar. In the first 5 minutes of speaking with Cody and the other guy at the front (sorry I forgot name), l was pleasantly surprised that they offered a shuttle and when it came time to repair, they actually took the time to explain what was happening to me in a language I could understand. Other shops have treated me like a dollar sign, just telling me what they think my car needs. These folks explained it to me without rushing, answered questions, and just treated me with patience and kindness that I haven't received other places. Even showed me a video of the problem, which I really appreciated. Excellent customer service!”