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May 2022 by S Wong
Knowledgeable and friendly staff.
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September 2021 by s m
Amazing service, great help and aesthetic store!
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June 2021 by Simon Oyama
Amazing service, great help and aesthetic store!
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April 2021 by Jamie A.
Went to the Kahala store recently looking for a new foundation. My skin is changing and was looking for something that was moisturizing but does cause excess oil. It was suggested to me to try these two products and they are absolutely amazing! Sun protection is super important to me too. I purchased a no shine sunscreen that also has primer in it. It makes my pores look smaller and my makeup look smoother on my face. I also purchased the BB cream waterproof with SPF 50. I was looking for something that wasn't heavy. This is definitely my go to foundation now. Just a few drops goes along way. My skin looks natural and bright. After a week of using these two items my skin started to look better too. I also use the Dr. Belmeur moisturizing toner which doesn't dry out my skin. There are a lot of great products at this store! Go and find something for yourself!!
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January 2021 by Jill G.
You are not allowed to touch anything in the store. The staff has to get the items off the shelf for you. I have no desire to shop for things other than I come into the store for if I'm unable to handle the products. Please don't follow me in the store. Allow your customers to shop freely. I am aware I will not touch anything!!!! I find this very offensive.
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January 2021 by Vincin C.
Awesome Location for any of your beauty personal needs. Their products are amazing as well as natural. They are very affordable. Has a large variety of products for any of your needs. The staff was amazing with knowledge as well as advice regarding any other products in the store.
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August 2020 by Dogs L.
I have been using their products for over a year. With the COVID-19, they have implemented some safety precautions (which I appreciated). Unfortunately, I was totally turned off by their customer service. Once I walked in, the sale associate shouted from behind the counter, "please use the hand sanitizer first." I picked up an item, she told me to put it down, no touching any items. She asked whether I need anything else or want any samples, I said no. I just pay for the BB cream and left. They should have a written procedure posted by the front entrance and let the customer be aware of it, and not some cutesy SMALL hand written sign (please use the hand sanitizer) hanging down by the product table. I don't think I will go back again, I will just have to look for another suitable product.
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August 2020 by Jo-Anne Rae Gelder
The staff is super helpful and knowledgeable about their products. Everytime I have gone in they have helped me find just what I needed. And the products work!
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April 2020 by brenda maglasang
The service here is great. If they are out of your item, out your name on a list and they will call you. Recommend.
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February 2020 by Larene U.
Great place for skin care products. The Dr. Belmeur brand that they carry is absolutely amazing. Give the brand a chance because it actually works and helps with acne breakouts and scarring. Their regular face masks are also great as well.
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January 2020 by Google user
I love the Face Shop!!! They are super nice and understanding!! ?
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May 2019 by Kelly !!
I love the Face Shop!!! They are super nice and understanding!!
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April 2019 by Kelly Kwak
I love the Face Shop!!! They are super nice and understanding!! 💗
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April 2019 by Raeann Y.
This is the original Face Shop that I started at a few years back. I stopped going to this location for a while because they had some ladies working there that wasn't the nicest tbh but I went by yesterday and was pleasantly surprised that they are back to their old selves again. I am giving this review four stars because it seems like they are no longer selling the chia seed foaming cleanser. What a bummer, that one smelled amazing! Anyways the lady who was helping me yesterday was so nice she showed me similar products and gave me samples of some to try as well. I did end up buying something else with her help, she spent a good amount of time assisting me. I appreciate that type of service as the other two Face Shops I went to this past week just told me "sorry we're out but we can put you on a waiting list" which is nice of them but not very helpful in my opinion. Face Shop, bring back to chia seed foaming cleanser!
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January 2019 by Tamtam Aceret
Associates attend your need and ask them about their products. Got my samples 😊