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February 2024 by Kamalani W.
The other week my wedding band split at the bottom and was in need of a jewelry repair shop. Thank goodness for Yelp! I found Ted's in my neighborhood. Nestled off of 12th Ave is this cute Jewlery shop. I stopped in to see if I could get it soldered back. Ted the owner looked at my ring and said all he needed to do was add a little gold and solder back. Told me all he needed was an hour. I was able to go have some lunch and come back to a fixed wedding ring. I was so happy. The shop is filled with other gold pieces and precious metals. His specialty is Hawaiian Jewelry. They make custom orders and can re-enamel bracelets. Definitely coming back. I'm so glad to find a jewelry shop in my neck of the woods. Going back to get some of my other jewelry repaired.
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January 2024 by Wook K.
Great customer service. Was able to drop off my watches and picked up the next day with all batteries replaced as well as a band changed out. Will use again whenever I need watch service.
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December 2023 by William H.
These guys know what they are doing. They can fix anything. And they have a good selection of jewelry for good prices.
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November 2023 by Lila K.
Had a pendant that was given to me by my mom, and I she has since passed. Never comes off my neck. He did a really good job, and took only a day, and price was reasonable. Will now have my bracelet repaired
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November 2023 by Jo Nofsinger
Ted replaced the center Diamond and resized my grandmothers ring for me. He does great work at an honest price and super fast turn around. Mahalo :)
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November 2023 by Neal I.
I looked on Yelp for a watch battery replacement and repair shop and was pleasantly surprised to find one right in my neighborhood. Ted's is the kind of shop where you can leave your watch and trust that nothing bad will happen to it. Ted also takes the time to explain things to you. His prices are very competitive and the trust factor makes me highly recommend this shop for all your watch needs!
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September 2023 by Erika Krayman
Excellent customer service and quickly replaced batteries for three of our watches.
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September 2023 by George Uraguchi
Took in 3 watches and dropped them off. One had a broken band and the other unknown movement issue. Before I could set my keys down at home he called and told me they were ready. Huh?!? Reasonably priced too!
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September 2023 by Dom A.
Super fast and kind. Ted fixed my necklace in less than 5 minutes. It had been sitting in my jewelry box for over 5 yrs! Definitely will be my go-to for any jewelry repair needs.
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June 2023 by el kauwe
Best prompt service. Ted is honest and upright on his prices…diligent on providing great customer service…he has my 100% trust in him that he is fair on his prices for silver or gold.
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May 2023 by Tiloi L.
I bring all my jewelry repair from broken gold chain links, watch repairs, even various items for sale. I recently got a gold chain wristlet repaired for a Mother's Day gift for my wife. It was an family heirloom that was passed down to her from her grandmother. Ted ensured me the repair would be done the next day and he delivered. The repairs were very intricate and unnoticeable. My wife was so happy to see the gold wristlet repaired and hasn't taken it off since.
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April 2023 by Suzie A.
Ted was able to quickly help figure out how best to repair and secure multiple bracelets that were jade, gold and Tahitian pearls. I had been afraid to wear them after the safety chain broke on two of them and the other two had loose clasps. I couldn't believe how quickly he fixed them all and his labor prices are extremely reasonable. His shop is located on Ewa side of 12th avenue. I parked in the lot on Diamond Head side of 12th avenue by the Koa Pancake House and walked across the street, but there was also street parking if you're lucky to get one. When you ring the bell, Terence will open for you so you also feel secure when inside. I will definitely return to get more of my jewelry redesigned and also purchase some Hawaiian as that is his specialty. He has some lovely pieces of every kind of jewelry available for sale as well, including vintage watches which I prefer. Mahalo to Ted for staying in business to help us all continue to wear our favorite jewelry and/or legacy pieces.
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March 2023 by Allison C.
I needed a clasp repaired on my necklace. I went to Ted's as a walk in. I was greeted immediately by two friendly employees. I felt the cost was right and I feel good giving the business to a local company. The repair was completed in the same day. I break a lot of things so I'm sure I'll be back. Definitely recommend for repairs. He also had a great selection of jewelry for sale. I'd absolutely recommend. Mahalo for excellent work.
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February 2023 by Brett Fee
Ted is excellent. My wife had 1 broken Hawaiian bracelet, 3 Hawaiian bracelets that needed resizing, a gold necklace that needed a new clasp and a hard to find screw on backing for 1 of her diamond earrings. We were leaving the island in a couple weeks and my wife was worried that it wouldn't be done in time. All was accomplished quickly and professionally.Mahalo Ted you are awesome.?
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January 2023 by Kyla L.
Every time I have been in there, they have given me a hard time. Don't waste your time trying to get help with your jewelry and definitely don't ask them for a quote.
