Sumida's Auto Repair in Kakaako, Honolulu, is highly regarded for its honest, fast, and affordable service. The skilled technicians, including Master ASE and ASE-certified experts, specialize in repairs and maintenance for various vehicles, with a particular focus on import cars like Mercedes Benz. Customers appreciate the dealership-quality work at a fraction of the cost, often praising the shop for its quick turnaround and personalized care. The staff is known for being honest, hard-working, and attentive, providing excellent customer service. Many reviews highlight the shop’s efficiency, such as handling safety inspections in under 15 minutes without an appointment, and their willingness to assess and assist with vehicle issues promptly. Even in situations where a repair was not possible, like a leaky valve, the team offered helpful guidance and did not charge for assessments, demonstrating their integrity. Customers also value the transparent communication, including detailed inspections with pictures and cost estimates, which helps them make informed decisions. Overall, Sumida's Auto Repair is considered the best auto shop on Oahu by many, delivering award-winning service that helps vehicles maintain their performance, luxury, and value.
Really wonderful and honest people. Highly recommend. It has become my go-to
September 2025
Got my oil changed and was told the timing cover might need to be changed and should be covered by warranty. Called Nissan and it was covered under warranty. Thanks for being so honest. They could have made big money off me but showed true integrity.
August 2025
Best auto shop in Oahu! Mr. Sean and his team are honest, fast, and affordable—especially for import cars like my Mercedes. Parts and labor usually cost a fortune, but here I got the best service at the lowest price. If possible, I’d give them 100 stars!
