“Was able to complete everything online, showed up went in to get location of the unit directions was helped at the count by a wonderful lady. Very kind, place is clean.
So far great experience”
9:30AM - 6PM
4285 Lawehana St, Honolulu“Jenna was so amazing that works in the office. She took the time to really review everything with us and honestly, felt like getting cared for like family. Thank you Jenna!!! The location is very convenient next to Target, has a small parking lot, property is very well maintained, and moving supplies available for sale in the office area if you need boxes or anything. I shopped a few different storage companies before choose Extra Space Storage. They definitely win for me because of customer service (their employees 100%), price, units, and quality overall. I have been very happy with my experience.”
“We had to store a kayak same day and first tried renting a unit online at a chain storage unit company where there was no one on site and their elevator couldn't fit our kayak so we couldn't use the unit we rented. The second unit we tried in the same building was around a corner that was too tight to fit our kayak around. I suspect we're going to have a major headache canceling or getting refunds for those units.
We found A–American Self Storage online and talked to Nickky by phone. She had us in a convenient ground level unit in less than an hour, at a lower rate than the other units we had tried to rent. Super appreciated the help of a human who was willing and able to help us out on short notice and offered us water to boot. Not sure how often we'll need storage units in the area in the future but when we do this will be the first place we go.”
9:30AM - 6PM
633 Ahua St, Honolulu“Extra Space Storage was excellent! Facility and storage units were clean with good temp control. Everyone I worked with was so helpful! If we need a storage unit again we would definitely come back!”
9:30AM - 6PM
2888 Waialae Ave, Honolulu“All the employees are amazing and the space is clean and safe. perfect for keeping your stuff in between school years. we used this storage space for 2 years and the employees recognized us and loved to chat”
“Jennifer did an Amazingly Awesome & Professional job showing us our Storage room & explaining in details...We will definitely recommend your services to our family & friends.”
“I just wanted to take a moment to express my gratitude to Alison , Cheryl and Steffanie for their amazing help. You have made my experience so much easier and I truly appreciate all of your wisdom and guidance!”
9AM - 6PM
850 Kawaiaha‘o St 4th Floor, Honolulu“Aunty Cookie and Charlene are so helpful and wonderful! They made the process so unbelievably easy and smooth and they were so precious to talk to. I go to them after every school year and I’ll never go anywhere else! 10000000/10!????”
“Very helpful and very kind! I did the whole process online and through phone calls and when I came to move my boxes into a storage unit and my car into a car parking spot, and it was a breeze. I recommend using these guys for your storage needs.”
9:30AM - 6PM
935 Dillingham Blvd, Honolulu“Mahalo to the whole public storage staff! Me and my girlfriend had an awesome experience over the last few months. Elijah was always there when we needed help. Facilities were always clean and accessible. Will definitely be back in the future!!”
9:30AM - 6PM
1067 Kapiolani Blvd, Honolulu“I asked for a breakdown of how my previous payment of the larger space would be credited toward my present smaller space on my account. Clerk told me she couldn't provide that (why not, are there hidden details?).”
“As an employee of RCUH/JIMAR/NOAA, we've worked with CSH quite a bit. Working with Gail, Chris, and their lead engineer Kevin, has always been great. They deliver a great, high quality product, and we've continued to use their services over the years. They've developed custom 10' containers and labs, 20' containers, and stands and cradles for our 19' small boats, as well as provided services such as maintenance, repair, replacement, modification, or custom fabrication.”
“We needed a container for our business. They delivered to our site, we rented a very high quality container for a great price.
They are a very good group of people with high ethics & a great service that they provide.
If you are in the market to Purchase or Rent a container, they are the company to call.
Great prices, Great people.
Dean & Dan are a class act.”
9:30AM - 6PM
4100 Waialae Ave, Honolulu“I needed assistance with finding a storage unit on short notice and was very stressed out. As a business owner, I was impressed by the quality customer service I received. When touring the units, Rose provided excellent customer service and was very helpful. With my experience, I would recommend the Waialae branch to my friends and family. Thank you Public Storage for employing individuals like Rose that genuinely care about helping customers.”
7:30 AM - 4:00 PM
1150 Sand Island Parkway, Honolulu“Roxanne was my contact to Pac-Ex and her proffessionalism and kindness were outdone only by her customer service and follow-up skills. "Roxanne, thanks for everything you've done. I love your devotion and your dedication to satisfaction. I will come again!”
“It was great i put all my stuff there and then when i came back it was still there. All for an amazing price with lots of options. Would recommend and in fact im doing it again.”
“Went here briefly to rent the U-Haul cargo van. The gentleman that helped us was so friendly, outgoing, and helpful!!!! I believe his name is Jarod. He was quick in processing the paperwork to rent out the cargo van. We were in and out. Returning it was just as easy.”
“Everyone who works here is super helpful and friendly. The moving van was in great condition, and the process to receive and return the vehicle was straightforward. It is street parking only around this location, but they know good places to look in the area. Highly recommend this location.”
7AM - 7PM
1687 Kalauokalani Way unit a, Honolulu“Since I been on Island I had yet to be treated like Ohana all that changed I got impeccable customer service and front desk was onpoint he was friendly literally hate the hrs but like them at the same time bc I know nobody will be there over night”
6AM - 5PM
819 Ahua St, Honolulu“At least here in Honolulu, they will compete with U-Haul - with much better trucks, mostly with lift-gates, and no mileage charge. Manny was particularly positive and helpful.
BTW don't be fooled: what U-Haul calls a 20' box is really 17'-6" - it's not even 20' if you were to include the almost-useless little bump-out that's up above the cab - so an 18' Penske is actually BIGGER.”
“Needed a cheap rental place asap. This place has great rates! But not climate controlled, and the locker is kinda dark. Also the contract says there might be mold. But at the price I am happy till I can get rid of my stuff.”
7AM - 4:30PM
1150 Sand Island Parkway, Honolulu“Excellent moving service. Movers packed up our whole house in just six hours. They worked so efficiently! They were kind to us and answered all the questions we had. I wish I got all 4 guys names, but they were awesome! We are so grateful to them!”
“My experience at the Iwilei Uhaul Rental was above and beyond. Elsie and Erlinda made a stressful moving day so easy, being the first people I interacted with that day! Erlinda was very helpful in assisting me in finding a vehicle that would fit all of my needs and even helped me to get a smaller vehicle. She was very thorough in explaining everything I needed to do before departing, and what was needed of me upon return. When I came to return the vehicle Elsie was so helpful and kind! The Iwilei Uhaul Team is the best 10/10 would recommend. Mahalo, Sunny!”
“I've been a tenant here for 5 months and recently upgraded to a larger unit effortlessly thanks to Mish's superb assistance. The customer service has been consistently excellent, and the payment system is hassle-free. While I wish the hours were longer, it just requires better time management for my storage trips. Occasionally, there are some questionable individuals around the facility, but staying alert is key, as it is in any environment.”
“Overall good customer service and facility while old is still safe and protected from the elements and provides piece of mind. The only reason why no 5 star is the next time when a rent increase is going to take place, a heads up was given to let me know that it was coming but thinking it was going to be like a $25 to $50 increase i was kind of taken aback when i saw my charge card statement that it was almost a $100 increase, so from three hundred and some odd dollars it is now over four hundred dollars.”