I was on a longer trip and needed a repair for my >15 year old suitcase. Daniel from the customer service facility and Calvin from the shop went above and beyond to get it fixed without any interruptions to my travels.
Thank you!
October 2024
I went by the shop on the Main Street just before my flight, because I had a slight issue with my lock. They replaced the lock within minutes and I was on my way. Amazing service, thanks!
August 2024
Came in just to buy a card holder and was told they were pretty scarce and sell out very quickly. Left my contact number not expecting to receive one but got a text two days later and they were able to secure me one. Thanks to Calvin for the help.
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
