-
March 2020 by Sandy Kochiyama
Its March 2020...my 2018 taxes still not done so we took it back to go elsewhere. Im not one to vent but you do the math. Weve been coming here for a long time but the last few years were very painful. We would have undersood if they were open with us .
-
March 2020 by Kathy W
Don't consider Reliable-has turned so unreliable and doesn't answer phones. Go elsewhere. ... Read More
-
February 2020 by Concern C.
I've been using Relible Tax Service for over 15 years and last year it was a mess due to their workers quit and at the same year the owner retires leaving the 2 partners had to do the over thousands people. I went yesterday to drop-off my paperworks but dismayed because i was told they no longer do my taxes. I wished they could have send us a note saying they don't do small individual taxes snymore only businesses. I wished them good luck after sll these years if great service. Thank you Javier.
-
January 2020 by Mikala K.
I've been going to Xavier for the last 25 years. He really knows his craft, is personable and remembers my usual tax deductions; and will always ask for receipts and docs as evidence, and just gets my financial history. He is super professional and doesn't look for ways to cut corners but is a straight up, honest accountant. I trust him and his word so hope he will continue to do my taxes.
-
January 2020 by Alicia Hashimoto
I turned in my 2018 paperwork to Reliable tax in Feb 2019, Its Jan 2020 and they are still has not finished.
-
December 2019 by Lan G.
Terrible. They filed extensions due to "too much work". Still not done with taxes in DECEMBER. Tax extensions are due in OCTOBER!! Do not come here.
-
December 2019 by Joyce T.
I love Xavier but it's only him working here now. After multiple office visits and reassurances it would be complete, nope. It is December 2019, and my 2018 tax returns are still not complete. I turned in my paper work early, too. Had to insist to pick up my tax papers so I can find someone else to get my taxes done. So sad, frustrated and dissapointed. The open waiting area was filled with anxious and worried patrons, I wasn't the only one.
-
December 2019 by Rhonda Puou
Xavier is behind! Hd told me last year to save Edmknd medical for 2018 ??? no now he wont take N LONG WAIT
-
August 2019 by Tate K.
reliable????? defintiely not! my family has been coming here for a while but in the past 2 years this company has gone downhill. i am still waiting for my tax returns. it is now august!!!!!!!!!!!! they said they filed for 3 extensions. i know times are tough but come on!!!!! i was counting on those returns to pay for things. horrible! horrible! horrible! they do not answer phones. lock their doors. guess i will never be seeing my returns from this year. never coming back!
-
May 2019 by Kel Y.
This place has really fallen off the charts. Over the past two years my tax returns took at least two months to complete. This year it would have taken until July. Like I said before enough of the excuses, either close up or cut back on returns you're receiving. Poor service and I wonder why so many of their customers are upset. Word of advice people, it's not going to change so look for another service, I did and got my returns in one week. Otherwise, I'll be waiting until July for tax return that was sent in on March 1.
-
May 2019 by Heloise Richardson
This is the first time Reliable Taxes was very behind on everyone taxes!
-
May 2019 by Mel Marinas
We waited for 7hrs in line just to let us know we getting extension
-
January 2017 by Alice Searle
It's true they do take a long time to complete your taxes.....so u get your information to them EARLY! I've been using them for 10years plus & been very satisfied.....just get your info there early....reasonably priced and have always responded to my questions promptly & accurately. When ever anyone asks me about a tax person I always refer them here....tell them to get paper work ready, NO PROCRASTINATING!
-
October 2014 by Heidi R
BEWARE of this business, I took my taxes in early March and it took them 6 months to do my taxes. They consistently gave me the runaround. When I asked why it took so long and why would they charge me full price when it took them 6 months? He had no answer. The owner was rude and hung up on me. I basically was a customer for many years and get this type of treatment. They held my taxes back until I paid full price and no consideration to call me, only telling me when I call..."It's NOT done yet". After two years of problems with these people....definitely not worth it. Reliable is far from what they are. Don't waste your time with unprofessional people that will take your money and run!
