Prime Hawaii Auto is a small, customer-focused dealership specializing in buying, selling, and trading used vehicles. Located near the airport, it offers a welcoming environment where clients are treated with honesty, friendliness, and respect. Many customers highlight the quick and easy process of selling their cars, often receiving cash offers significantly higher than trade-in values from larger dealerships. The selection of reasonably priced vehicles is commendable, with many options available in good condition. Jaxon, a key figure at the dealership, is praised for his warm-hearted nature and dedication to customer service. He takes the time to answer questions patiently, ensuring customers feel valued and informed. Prospective buyers can expect a smooth experience, from initial inquiries to paperwork completion. Customers appreciate the absence of pressure tactics commonly found at larger dealerships, allowing them to explore their options at their own pace. Repeat visitors highlight the consistent quality of service, noting Jaxon’s helpfulness in recommending suitable vehicles and assisting with financing. Overall, Prime Hawaii Auto is recognized for its commitment to providing a respectful and caring vehicle buying experience, making it a recommended choice for those in the market for a used car.
I bought a 2014 ford explorer from Prime Auto 2 years ago. They’re honest, and helpful. Even 2 years later they’ve helped me with the car, I also bought the warranty and they always got back to me right away when contacting them and took care when most places would not care. Thanks Prime Auto
December 2025
Jaxson & Tony made the process super simple. Very helpful , 10/10 would recommend again.
November 2025
It can be a bit hit or miss with them, but overall my experience has been great. They’re very helpful—just very straightforward people.
