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March 2024 by Jill Puntigam
I remember selling lemonade and kool-aid to the carpenters that were working for my dad. We lived in one of the houses for a few years I think. That was probably my favorite house out of them all growing up. My dad was doing pretty good for the times then, he maintained a high standard for his material things. He liked style and quality. I'm amazed that the houses go so high as 3.5 million. Wow , I did this review a while ago and I don't think this is for pet smart. it has nothing to do with pets or pet smart store. And I do go there all the time for my cat and fish and one granddaughter that is a d o g . It's way cheaper than the super markets and we all like it.
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February 2024 by Daniel
The new manager, tatiana, is really doing a great job at bringing it back up to standards and above. Very please with my most recent appointment for my husky.
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February 2024 by Ryan Covey
I ordered a 48" crate for pickup. By the time i got it at home in Kapolei, I found out they actually put a 36" in my car. Had to call 3 times before somebody actually answered and verified that they did have it in stock, and just gave me the wrong one. Ended up returning to the Kapolei store and ordering the correct size from their competitor.
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February 2024 by Mark Hodgson
Well stocked with supplies for most pet breeds, and also have a grooming salon in the building. Be aware, although there is a large homeless population on the street outside, they have never bothered me when I have been shopping here.
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February 2024 by Randy Medina
Store itself is neat and clean but across the parking lot is a large homeless encampment and sketchy.
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February 2024 by CowboyEnHawaii
Such a great store. Organized and easy to find items. The team members are super friendly and are willing to help with any questions.
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February 2024 by Jimmie Jenkins 3
This place is always clean and employees are helpful but scarce.
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February 2024 by MI_Commo Gaming
I wish the location was better but the store itself is really nice. It is stocked with tons of brands of food for all sorts of animals. The toy selection for cats is really good, and mine love the toys. Staff have been friendly every time I've been there.
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December 2023 by Rayne Lau
Despite being in a very challenging location, service was friendly and prices good. They were the only store to carry the limited ingredient food I needed for my best friend. My new favorite pet store!
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November 2023 by Melissa Baca
Highly recommend training classes with Teneshia. If you’re on the fence about paying for the classes, they are the most affordable I’ve seen here and very helpful. Teneshia is the only trainer at this store and she’s amazing. She’s very hands on and personal with the dogs she is training. By the end of our 12 weeks (2 classes) our dog was so attached to her. The training she provides is helpful and I can actually see a difference in our dog from when we first brought him in and now.
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October 2023 by Bob Hayes
Great if you need what they have in stock, but don't expect help with an online product or with wireless orders. The fella we talked to was curt h "we dont have anything to do with online - you have to call their customer service tomorrow." That was what he said, but what he communicated was more like, "yeah, good luck with THAT."
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September 2023 by Tangi Trilles
Nice selection of pet supplies and store is well kept for the most partIt's just the homeless outside by the parking lot makes it kind of difficult to park safely
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August 2023 by Conrad vierra
This is a very friendly enviroment and family oriented. Pet friendly also might I add. We went in to lool at fishes and ended up coming home with a domestic shorthaired kitt3n named oliver.
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August 2023 by Jamie Shigemitsu
Gabrielle the cashier at PetSmart on Nimitz Hwy was no help at all and obnoxious. She was like slow motion and barely thinking. Bad customer service and it made my experience bad enough to never return to any PetSmart
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July 2023 by Reuben Xdanao
Wonderful first experience with grooming department. When we picked up our dog he was beautiful !Everything we wanted done was done with excellence. Groomer very patient and knowledgeable about our dogs breed and didn't force him to do anything he struggled with. So loving to our dog.
