PANDORA Jewelry at the Waikiki location provides excellent and lovely customer service. The employees are very helpful, amazing, polite, patient, and very nice. They offer warm greetings and are accommodating and pleasant. Staff are known to be simply amazing, providing great service that is not a hassle. They are helpful in finding and recommending charms, including Hawaii-themed and exclusive charms. Employees offer tips on how to organize charms on a bracelet and can instantly offer to exchange a bracelet, even if it was purchased overseas. They also provide on-the-spot cleaning of bracelets. The store can accommodate special requests, such as creating custom display sets. The store itself has a wide selection of charms, with many different choices available. Customers report it as the best Pandora store they have visited, with an inspiring experience. The company is the world’s largest jewelry brand, offering a broad selection of jewelry crafted from high-quality materials like recycled gold and silver at accessible price points. They are committed to sustainability and carbon neutrality. Overall, customers are super happy and impressed, stating they will definitely return to this store.
The most lovely service ever, I went in to purchase a new charm and the sales reps noticed that my original bracelet comes loose, they instantly offered to exchange it for me even though it was purchased overseas. Nothing was a hassle and they were just simply amazing
June 2025
Excellent customer services especially Kay and Cynthia they’re very helpful , warm greeting. Definitely i will come back this store at Waikiki .
May 2025
Nice promotion. Free bracelet with minimum purchase. Sales associate was very friendly and helpful.
