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August 2024 by Oahu Hawaii Photographer
They are wonderful.I have been to many different Pet salons this is by far my favorite.
Always upbeat and happy to see my pet.
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February 2024 by JoJo Huber
I travel from Kaneohe to have my cat groomed every month. I love the place and truly love Maggie, his groomer. Totally professional and they do a great job.
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February 2024 by Michelle Oppegaard
I feel so comfortable leaving our dog Pearl here to be groomed. They’re so professional and dependable that I can’t imagine bringing our dog anywhere else. She is an anxious dog to begin with and she is extremely comfortable with the groomer Maggie and seems to feel fabulous after she visits.
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December 2023 by Ali T.
This most recent groom was the best groom I've ever had for my Springer spaniel, Stella! The groomer really listened to what we wanted and Stella turned out sooo cute. I personally prefer her to look more "field" springer than "show" springer and sometimes groomers don't want to cut her hair that way. Additionally, it was all so beautifully blended and she came out smelling great & feeling extremely soft. Thank you, and thank you for being so sweet to her!
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December 2023 by Karen K.
Marjorie is the best! My dog Eddie just loves her! Very convenient, can just walk in for dog manicures & pedicures! Love them!
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November 2023 by Dan Leaf
We trust Pacific Paws with our typically reactive miniature Schnauzer. Marjorie is an awesome groomer and "friend" for him, even when he is difficult. And he usually is difficult.The grooming is top notch - even, fits his features. Nail trimming in particular is "just right." We can't imagine taking him anywhere else.Prices are reasonable, availability is good, and parking is easy.
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November 2023 by Alyssa Shaikh
I've been taking our 2 medium-sized doodles here for over a year and have nothing but positive things to say about the shop, and especially, Marjorie! One of our dogs is extremely reactive with endless energy and Marjorie always exhibits patience and kindness towards her. We can't thank her enough for her willingness to accept our dog's craziness. Both dogs always look amazing after their visits to Pacific Paws. Highly recommend!
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November 2023 by Alejandra Henriquez
I’ve been taking my dog to Pacific Paws in Aina Haina for the last two years. They do an awesome job. Hats off to Marjorie who is the most skilled and caring groomer on the east side of Oahu. My dog’s hair gets well groomed as do his ears and nails. Highly recommend. Also Aina Haina shopping center is not that crowded and has places to wait.
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November 2023 by Bruno Cruciani
I recently visited Pacific Paws with my large size dog and had an amazing experience. From the moment we walked in, we were greeted with a warm and friendly atmosphere. The staff was incredibly knowledgeable and took the time to listen to my specific requests for my dog's grooming.The grooming itself was top-notch - my dog looked absolutely fantastic after the appointment. They clearly took the time to ensure my dog was comfortable throughout the entire process and the end result was beyond my expectations.I highly recommend Pacific Paws anyone in need of professional and caring grooming services for their furry friends. I will definitely be returning for all of my dog's future grooming needs. Thank you again for the wonderful experience!
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November 2023 by Lucas Coelho de Oliveira
My dog loves to go there ! The groomers are super friendly
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November 2023 by Carrie Tribble
I've been taking my dog here for nail trims off and on for a few years now. Normally, they do a good job and are quick and efficient. Recently however we had a bad experience that I feel compelled to write about.My dog is sensitive about having her nails trimmed. When I do it at home I go slow and give her lots of treats to make it a positive experience, but I'm not a professional groomer and when her nails have gotten really long I take her in to get it done professionally. I understand that a salon like this is not going to take as much as I do at home, but normally they are pretty gentle and comforting. However, this time the groomer was very rough and forceful. My dog tried to pull her leg away and the groomer pulled back. My dog was screaming and panicking, throwing her body all over the table, and they didn't let go, so my dog nipped the groomer lightly. They muzzled her (understandable, the groomer's safety is important, I have no issue with this) and continued. I should have said something and taken my dog away when I noticed how rough they were being and how frightened my dog was but I didn't, and that's on me. When they finished I was prepared to leave and simply not take my dog back again without saying anything publicly.However the groomer then proceeded to lecture me about how I'm making my dog more afraid by being gentle and slow with her at home. She told me that I don't understand because I don't have human kids (weird comment???). I know my dog and she has never been as afraid or panicked with me or any of the other groomers as she was this time. I was extremely uncomfortable being lectured by the groomer like that but I couldn't leave because they still had my dog. A few other staff members jumped in and were a bit more understanding, but I left feeling extremely guilty for having failed to advocate for my dog in that moment and feeling upset that I was being chastised for wanting to advocate on her behalf.When I got home I looked at her feet. As usual they did a great job trimming her nails. But I noticed that she had a large scab between two toes that I hadn't seen before (probably an injury from a few days prior, I'm not suggesting they caused the injury). She was acting in pain and afraid because she was in pain from the injury. This is why I believe in listening to my dog when she communicates that she is uncomfortable. The groomer's insistence that my dog was not in pain, just rebelling because she wanted to rebel, was wrong. I will never take my dog here again.I'm giving three stars because I believe this salon does a good job most of the time and is a good option for dogs who aren't afraid. But I also want others to know that they treat your dog in a way that doesn't feel right and then tell you it's your fault. Not ok.
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September 2023 by Andrew
Awesome staff and job. My cat came out beautiful!!
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August 2023 by Jereanne R.
This place is a gem. The people are very friendly, honest, patient, & professional. They truly care for your pet & take pride in their work. Our dog has been out of grooming practice since Covid, but Pacific Paws has been patient with her at every visit. She loves going back. I recommend them to all pet owners.
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June 2023 by Wes Z.
My Goldendoodle Coco loves to come here for Spa Day! Margery and Maggie takes such good care of her, you can tell they love all dogs . . . just like that awesome poster in their window, "All Dogs Matter."
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March 2023 by Patto Boisvert
Great staff and got our cats nails cut in seconds !
