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June 2023 by jeff engel
Excellent service. Very knowledgeable of the products.
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November 2022 by Dorota K
Huge warehouse with great inventory of hardwood flooring and quartz countertops.. and probably lots more stuff that I don't know about. Very helpful staff. This place is a great find!
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July 2022 by Bill Fuchsberger
Very helpful
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April 2021 by Rick Monteverde
Great selection of hardwood, friendly & helpful staff.
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March 2021 by Keo H.
Check PAL out, it's a great company and a useful resource to have on your list. Even if you don't have a current need be sure to stop by.
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February 2021 by Ryan K.
It was a pleasure working with Shelby at Pacific American Lumber. I was searching for some solid surface countertop material for my home renovation and stumbled across them. Prices were extremely reasonable, delivery was free, and customer service was top notch. Shelby kept me up to date on when my product would arrive on island, when it would be at their warehouse, and when it could be delivered. When the day came the delivery guy was super helpful in giving us a hand to unload the slabs. I highly recommend these guys for all your solid surface countertop needs.
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January 2021 by Vernon Y.
We came across this business through friends and we are so thankful. Pacific American Lumber on Mokauea Street carries products for home repair and remodeling. We called and made an appointment with Shelby Frank and told her that we were looking for a solid surface for our shower and countertops. At our appointment, Shelby was very helpful with providing information about the Staron solid surface line colors and patterns. She provided samples and even showed us whole sheets so that we could see the entire patterns that you can't see on a small sample. This helped us tremendously in deciding which colors to choose. We appreciate Shelby's help with her can-do attitude and professionalism. Thank you Shelby and Pacific American Lumber.
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November 2020 by Daniel C.
We were referred to Pacific American Lumber (PAL) by our GC to pick out a laminate finish for something he was going to fabricate for us. He told us that they have a vast selection and we should be able to find what we want. If we couldn't find it, he said they could order it but it could take weeks to arrive so he nudged us to go ASAP. We went as soon as our schedule allowed for it and surprisingly PAL was very easy to find. They have a private lot with ample parking. The staff here is very friendly and we were greeted almost immediately. Everyone was quite nice and assisted us from selecting the design we were looking for to rolling up the 4 x 8 sheet to put into our vehicle. The whole process was seamless. We found one finish that we were looking for but unfortunately the other finish we wanted was not available. If they had it, we would have purchased that from them too. Very reasonable pricing and we highly recommend them when looking for building supplies, kitchen, bathroom and flooring.
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July 2020 by Douglas Okada
Wide variety of lumber & friendly staff that helps you with your selection. Price is also very reasonable. Been there many times before and will be back again for my next project.
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July 2020 by Jonah Paty
Excellent service very fluid experience
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June 2020 by Roxanne R.
well have to update as i finally read your reply, it appears besides the neolith that was damaged and my contractor encouraged me to try to get a discount then told me he didn't want to work with that material after all.. i did read your reply on the rail and my contractor really misrepresented that info, probably because he wanted to build his own which has not been solid at all.. my apologies on believing and following my contractors advice as well as his misreprentation.. aloha
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June 2020 by chris salonia
One of the best lumber yards on oahu. Also the only carrier of neolith awesome stuff.
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May 2019 by Dave S
Great experience with the team at Pacific American Lumber. We originally walked in to look at flooring options. Even though it wasn't Brian's job he showed us around and was awesome to talk to. We came back for counter options and ended up finding incredible slabs for our counters. Shelby has been amazing to work with and Steve was awesome giving us the ins and outs of the Neolith product. I'll never forget the fire and scratch demo he put on and had a blast doing it. Thank you all!!!
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April 2019 by Shane L.
Great place with an excellent variety of flooring choices to choose from. We checked out several Oahu flooring outlets, and wanted good quality at a good price for our choice of engineered wood flooring. I had seen a neighbor's solid wood flooring buckle and warp after a significant water accident, so we wanted the improved stability of engineered (layers) wood flooring, which also handles Hawaii's humidity better. Engineered also has a factory finish already installed, which is often better than the finishes installed after installation. And it is REAL wood which you can always tell, as compared to laminate or vinyl. I must admit we did not visit here first, as Pacific American's web site makes it appear as if they're real fancy folks who just cater to rich people who already know what they want (my faulty impression). But when we arrived that first time, we were greeted in a friendly manner by the office staff downstairs off the warehouse, then escorted upstairs to their showroom of wood choices. Joseph Pozo greeted us and helped us, as we looked at the zillion choices. We zero'd in on Koa and monkeypod, and ultimately chose the Ua Floors monkeypod for its beautiful variety and colors. Cost was maybe $12K for our 1200 square foot job, or about $10 per square foot. Add around $8K for the installation by our contractor and you know what the total was. I compared that to the cost of installing top quality carpet with a good pad, and the cost was within $3K, and as we got sick of always dirty carpet that faded and buckled and smelled... Wood was a no brainer for us. Now let's see if I can figure out how to load a picture of the floor... Good luck with your flooring project!
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February 2019 by Jef Drew
Great place to get raw lumber. They seem to be in the flooring business but I was only looking for non-processed wood for a few small projects.