-
October 2023 by Mark C.
Bought second pair of earring for my daughter and she loves them. The staff re very attentive and helpful with suggestions. No discounts of any sorts are given such as military or healthcare. But the product itself is really good so it's worth it. My experience here is better than any other jewelry stores in Hawaii.
-
August 2023 by Kelly Roy
Do NOT buy anything from this store otherwise you will be scammed into believing that actually stand behind their warranty. Run away as fast you can and you can thank me later!
-
April 2023 by Janine L.
Arisa, Arisa, gratitude to you for your professionalism and kindness! You went to great lengths to help me and it truly meant so much. You're an asset to Na Hoku.
-
April 2023 by Kathryn G.
Had a great experience here. I was caught by a ring in the window and went inside. Lei was helpful and patient while I tried it on and even held it for me when I had to leave for a bit. My mom and I came back purchased some gorgeous jewelry. Im obsessed with my new ri
-
March 2023 by Joe P.
My family has been shopping at Na Hoku ever since I was young. I remember my father buying my Mom Hawaiian heirloom jewelry, as well as receiving Hawaiian heirloom jewelry at important times in my life. That tradition continues bc I made sure I introduced mija to Na Hoku. On one trip to O'ahu I even let her pick her own piece out and didn't give her a budget. Glad she didn't broke da kala (break my wallet) LOL.On this occasion, I dropped by the Na Hoku very close to the Moana where I stayed. The clasp on my koa wood bracelet (the same as in the profile pic), was loose and needed to be repaired. I spoke to Hendrix, the Manager. He recognized the piece right away, and said it would be no charge for the repair. He said it should be repaired b4 I returned to the mainland, but if not, there is a $17.50 charge for shipping.The piece was ready b4 I returned, and now the clasp is secure. My bracelet had fallen off a few times, and I could not wear it. I was happy to wear my bracelet the remainder of the trip.Na Hoku has been open for nearly 100 years (opened in 1924) for a reason. They are known as Hawaii's Jeweler bc they offer unique pieces that Hawaiians love, they stand behind their products, and they provide excellent service. My family has been shopping here for three generations, and I hope when mija starts her family, she carries on that tradition.
-
March 2023 by RCS S
Great customer service and known for good quality of jewelry.
-
February 2023 by Jacqueline Rose
I bought a supposed gold ring from here in 2019…this is what it looks like 3-4 years later. It’s clearly not solid gold as advertised. They have nice stuff at first glance but it doesn’t last
-
January 2023 by Malena I.
Thank you Gina Huang for you all your help with my pendant. I'm originally from Cali, but I visited my family in Oahu for the holidays. We went to town for some shopping and I had to drop off my pendant for it to be fixed. It took less than two weeks for the company to fix my pendant then ship it back to the bay for me to pick it up.Gina explained the process that would take place which I appreciate. She was thorough, knowledgeable, and kind.Definitely stop by this Na Hoku location to experience amazing customer service and to shop for some beautiful Hawai'i jewelry.
-
December 2022 by Pseudo Nym
Amazing customer service and beautiful jewelry! Will be back again next time I visit Hawaii.
-
December 2022 by Nicola P.
Love my Tahitian black pearl and they fixed my chain when it broke very quickly and with no issues.
-
August 2022 by Briana Gibbons
After looking online and loving the unique designs of rings that they had, I walked in with my fiance to pick out my engagement ring. Moon was very helpful, and they ended up having the ring I was looking at in rose gold, which was not available online, which made me super happy. They were able to get it resized and are able to ship it closer to me to pickup (as I was on vacation when shopping here). I can't wait to get the ring!! Thank you to Moon, ill definitely have my eyes peeled at this store for when I am shopping for my wedding ring.
-
July 2022 by Genelyne R.
I came in for a custom ring and Hendrix was happy to help. He listened to what I wanted and helped me create the perfect ring from sizing to design. Thank you for all of your help, Hendrix!
-
May 2022 by Alexandra Rice
Dorri was so sweet and helpful! I am not one to buy jewelry, but she made this experience fun, and I got some beautiful pieces I will chersih forevr!
-
April 2022 by Lara Walker
Wonderful experience at Na Hoku in Disney Spring Orlando! My boyfriend was raised in Hawaii and talked so highly of this jewelry store “back home”. I fell in love with all of it! The manager helped me pick out what I wanted exactly! I purchased this ring and ear rings to match. Later that day purchased a pearl necklace also. I can not wait to visit Na Hoku in his home state Hawaii soon and add a few more pieces to my collection
-
February 2022 by Nestaho Kahsai
When you walk into this place it’s always so hard to just choose one thing. Every piece of jewelry is unique and beautiful. Thank you for always providing wonderful customer service and always helping us find the perfect pieces for us. This was my daughters first necklace, she wanted one just like mommy. Pictures couldn’t capture her all of her joy and happiness.
