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“Lauren was very helpful and professional and helped me with a data transfer, screen repair, case and a screen protector. Highly recommend going to her. She is the best!”
10AM - 6PM
4211 Waialae Ave # 1190, Honolulu
Mobile Phones
“Both team members were very helpful. They got myself and mom all set up with new phone cases, lens covers, screen protectors and charging cables. We made the big switch to iPhone 16 Pros and they had everything we needed to protect our investments. Thank you to the rockstar team. We will be back! Aloha RP”
10AM - 9PM
2330 Kalākaua Ave #164, Honolulu
Mobile Phones
“On a cruise we roamed from British Columbia, Alaska, around Japan and Okinawa watching for a random opportunity to replace
shattered lens protectors. “Wait till we get to Honolulu”, we kept telling ourselves. But once there it was still difficult till we stumbled upon this awesome store. No online thing comes with expert hands on staff like Daniel! Treasure this place!”
“Kahala Mall AT&T with Quinn and Josh were so helpful in my questions about iCloud and my new phone. Both representatives were personable and shared their expertises with thoughtfulness and care. Great job Quinn and Josh!”
“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
“Fast, helpful, and affordable! Battery Bill replaced the lithium coin battery in my car key fob in less than 5 minutes. And it cost less than half compared to buying the battery at the drug store.”
“Went to the store yesterday, although the problem has not been completely solved, it is not their problem, their service is satisfactory and professional. Patrick Ryan received me, I am not good at English, so we basically communicated through mobile translation software. In the process, Patrick Ryan actively and patiently helped me solve the troubles that AT&T brought me. This is the best AT&T store I have ever come into contact with, and their excellent service will bring better reputation to AT&T. I have to give this store 5 stars. ?”
“Highly recommend this location for amazing customer service! Patricia Jones helped me with my trade-in while I had my toddler with me. He was chaos but she was there for it! Very patient and considerate and went above and beyond to help me out. Thank you so much!”
“I received fantastic customer service from Ryan. He was friendly, helpful, knowledgeable, and set up my new phone. I'll definitely return to this location and recommend it to my friends.”
“I've been using Mobi for 3 month's and have been pleased with my service. I left Republic Wireless after Dish bought them and have not looked back. Keep up the good work Mobi! I would recommend them if you live in a Verizon area. I am in Maryland and not many people know about the nationwide coverage Mobi has.”
“I suggest you work with Bryson; he is incredibly patient, kind, and knowledgeable compared to majority of Verizon employees! Go see him for Verizon services and tech help!”
“Connor Tayeri provided me with EXCEPTIONAL Customer Service!!! He was patient and thorough in explaining all the options and what would work best for me. Mahalo Connor!!!!”
“I've had trouble with my apps on my phone, came in & staisha has helped me within minutes!! She's very knowledgeable and very kind . Thank you for your service ! Highly recommend to see her !!”
“Kainoa is a rare example of good customer service at carrier stores. He could not have been more helpful with the issues that I presented to him. I've had bad experiences with Verizons around the island in the past, so I'm happy that the one closest to me has great service.”
“Ordered a new phone for pick and from the time I walked in the door til when I left the service was top notch. Rod was the customer service representative that helped me. Not only did he provide phenomenal service but also was knowledgeable, personable and genuinely kind. I had a lot of questions and he was supportive and just the best type of human you could encounter. I also had my small daughter with me and he was kind to her as well. I have been an AT&T client for over a decade and Rod provided the best service I have ever had country wide. Thank you Rod, AT&T should be grateful for you :) Devan opened the door with kindness and Nala was helpful in local recommendations, just loved loved loved my experience. Get your phone needs here!”
“Brandon C. is the manager and he was excellent. He is knowledgeable, experienced, and patient. Walked my wife and I completely thru the process of getting a new Android. Answered all our questions. Very professional.”
“Always very pleased and helped out with excellent customer service. Today brian helped me with the best deals and still have a new phone with the coolest features! Super satisfied”
“The service from the first step you take when entering Upnext Wireless is excellent! The owner and CEO Mr. Winson Yu greets you upon entering the store. He asks if need any assistance or that he'll be right with you in a moment. I always get good anytime I go to this store. The ambience is nice and welcoming. There is so much stock and merchandise for whatever you need. The prices of his merchandise are very reasonable. Plus he has so much variety of products available for what you might need for your cellular product(s). I highly recommend this store for any of your cellular, and accessory needs. I will definitely will be back to this store again.”
“Always have my meds! Thankful for that as many do not! They're also super helpful and fast! The only pharmacist who warned me I was on blood thinners. I pick up from 3-4 other CVS Longs stores! Never a line!”
“I love to be a Cricket member for this company, I like there service and phone and especially the workers they really nice and respect to all the customers coming in looking for there phone , thank you so much ☺️”
“I have the simple choice plan which is obsolete. I added a line where an unfortunate mistake happened. Rep moved my unlimited data plan to SC 6GB quota for $15. So previously I was paying 10 dollars for unlimited data. I noticed this error when my internet was getting throttled. Called customer service and they did me good. My plan is back to unlimited but limited tethering. They have me as customer forever.”
“Service was absolutely great! Ben resolved our problems, even the one I was hopeful but had heavy reservations about resolving. Dealt with 5 lines, one of which is in Pennsylvania. Couldn't believe it! He cleared them all within an hour and a half!!!”
“I had the privilege of being educated about cell phones,plans, ect. all on a budget. By a young man name Justin. From a phone call and in person He listened,He was " hearing me"! Sent me on the right track of information about how to clear up cobwebs and the number to call. Even suggested a another way of a budget plans, for He understood. It wasn't at He's store, even allowed me to . Not once did He made me feel uncertain, even sharing a story about He's Dad. Appreciate T-mobile for hiring Him, But! He's parents raised a fine son.”
“Noah & Payton, Manager, are very nice and friendly! I had a question and they both were able to help me! That's what i call Excellent Customer Service! I love this Hawaii Kai location because i am always able to get service! Will be back soon!”
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“I had a problem with my phone, they were extraordinarily kind, especially professional, and found me the solution
They are highly recommended.
Thanks to you”