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August 2024 by J P
Our AC went out, brought the car in. Asked for an estimate….while the gentleman was making his assessment, he found the problem and had it fixed right on the spot. In and out less than 30 minutes!! We are so happy for their excellent service, can-do attitude and professionalism ? !! I recommend them to everyone for their automotive AC needs ??…no scam - no holo holo ??
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August 2024 by Martin Bartholomew
If you need your AC in your car fixed you found the place!!
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August 2024 by Beato Lopez
“I can't say enough good things about Mike's Auto Mechanic! From the moment I walked in, I was greeted with friendly smiles and exceptional customer service. James and his team are true professionals who clearly take pride in their work. They quickly diagnosed the issue with my car's AC system, which was such a relief after my previous experiences.
In the past, I had one mechanic (Kailua area) try to convince me that the entire AC system needed to be replaced, which would have been extremely costly. Another mechanic (Pearl City) couldn't even diagnose the problem properly, blaming it on a faulty compressor and still charged me for the diagnostic. Both shops have a good reviews. After those frustrating experiences, I was a bit skeptical about finding someone trustworthy.
But Mike's Auto Mechanic was a game-changer. They not only identified the real issue, but they also fixed it at a fair price. The work was done efficiently, and now my car's AC is running perfectly. I was so impressed with the transparency, honesty, and expertise that Mike and his team displayed.
If you're looking for a reliable and skilled auto mechanic with a great rating, I highly recommend Mike's. They’ve earned my trust, and I’ll definitely be returning for any future auto needs!"
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August 2024 by Catherine Cornicelli
I don’t generally leave reviews but I was referred to Mike’s AC and Auto Repair this morning and immediately got assistance from James upon pulling up. I’ve had AC issues for four years with no success at other places, but he quickly identified the source of the issue and was able to restore it.
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July 2024 by Kona Cambra
The first time I visited in August of 2023, Mike was able to diagnose and fix my A/C that had been out of service for a few years, in just a couple of hours.
When I had to take my car back this week (June 2024) I didn't get a favorable outcome, but the crew was able to diagnose the problem quickly.
If I have any future A/C issues, with any future vehicles, I will definitely seek out Mike and his crew.
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June 2024 by Tim Li
They actually know what they are doing. Price is very reasonable. Quality and efficient work. Thank you guys!
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May 2024 by Denis Brandon Mee-Lee
These the guys. Call em for you auto AC needs. They just helped me out a lot this morning. James was so cool. Just like he made my AC. Aloha to James and the gang at Mike's Auto Air Conditioning!!
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May 2024 by BIC Kekoa
Mike's did a free diagnostic for me back on April 3rd. Took about 15 minutes. Determined that my condenser was a problem and would be a big job because the entire dashboard would need to be removed. Took it back for the job 3 weeks later. Ended up being really busy that day. Shop closes at 6pm but Mike said he would probably finish my car about 7pm or 8pm. Got the call at 8pm that my car was done. Really happy with my AC. Back to working really well.
Important to note that the road is narrow and only street parking. Hard to figure out where to park. Best to go with another person so they can run out and check in. Also, you have to be very careful when you walk in. This is a mechanics work space. They are utilizing all space available to service the cars and equipment is everywhere.
I still really recommend Mike's though because they have great customer service and fair prices.
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April 2024 by Kimberly Hyatt
I went to Mike’s when my Odyssey started blowing hot air a month ago. First I called the NEX auto because they had a $60 deal to check the A/C, but they were too busy to fit me in. I called the Honda dealership and just to look at my A/C would cost me $500. I searched Google for another option and came across Mike’s which had impressive reviews. After going to Mike’s, I can say the awesome reviews are well-deserved. Within 30 mins the team identified the issue and gave me two options to fix it and the cost of those options. They did the opposite of trying to upsell me and recommended the more affordable option. Not only that, they were willing to squeeze me in the same day, which was a godsend because as a teacher spring break is the only free time I have for such appointments. Within 5 hours my A/C is working better than it has in years. Every member of the team I interacted with or observed (sat on the waiting room for 5 hours so I saw a lot of them ?) was professional and friendly with their customers and each other. Sure, their waiting room isn’t as fancy as the big name dealerships, but they have water and coffee available and it’s a cool place to hang while you wait for your vehicle. I’ll be sending my husband with his truck’s broken A/C there soon.
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April 2024 by Allen Leong
Voicemail was full but Mike called back the caller id. Got appointment next morning for ac diagnostics. Mike detected a leak but recommended I go back to dealer for warranty coverage. No charge. Will definitely go back again.
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February 2024 by Henry Sadovsky
FYI!
If you pay by credit card there is a 3% surcharge. Wish I would have been informed of that. Wasted $42.
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January 2024 by joon choi
I was ripped off by a dealer that sold me a car with an A/c problem. I had it diagnosed with several different shop. But Mike’s shop was incomparable to others. Mike and James are very professional and proficient at their jobs. I am very satisfied with their work and would definitely recommend. Mahalo!
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January 2024 by I. Posoa
Called around all morning and Mike was awsome and very helpful. Quick and friendly service and cheaper than the competitors.
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December 2023 by Patrick Tommins
Fantastic service. My AC died in my 2006 Lexus w/198k miles. Took 5min for Mike to determine we were way low on coolant. Did the trick. Fixed. No charge. Forever thankful Mike !
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December 2023 by Brian Ching
Mike has been my "go to guy" for repair work for many years. He has helped me with not only AC repairs, but other mechanical and electrical issues I've had (Saturn Vue, Volkswagen Passat, Toyota Camry, Honda CR-V). I keep going back and recommending his shop to my friends and co-workers simply because he's honest, does great work, and is very reasonable with pricing. If you are looking for a great trustworthy mechanic, I highly recommend Mike and his team.
