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April 2024 by Martina Savedra
Our experience with Sam was excellent. The way he educated us about the all the types of mattresses and guided us through trying each one was very helpful in making a decision. Sam was friendly and relatable in how he shared his own experiences with us. We left feeling VERY excited about our new mattress and VERY happy with our choice to go with Sam's expertise!
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April 2024 by 배명훈
Very nice and happy shopping ^^
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April 2024 by Craig Atiyeh
Employees here are very helpful. They know their products. We had a warranty issue and they took care of us. Highly recommend.
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April 2024 by Sherry Nohara
I appreciated Emma, and her thorough and kind service! No-pressure, patient, and very understanding. They have some incredible mattresses here, and some styles can’t be found at other stores. Very pleasant experience mattress-shopping here!
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April 2024 by Lillian Koller
Richard is very knowledgeable, professional, friendly, and helpful!
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April 2024 by Glenn Fong
Enjoyed shopping here at the Kapiolani Shop. Emaline was my salesman, and she’ll be my salesman from now on . I last visited and purchased a bed here 3 years ago. Today I tried out every bed and decided on the Beautyrest Black C Class. But I was also looked at Sterns and Foster, Sealy, and Serta. I slowly narrowed it down to 2 with the help of Emaline. She’s so confident about everything, and knows how to help you decide. I’d recommend Mattress Firm, and Emaline a good hearted knowledgeable mattress rep! Mahalo’s
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April 2024 by Kimo Spencer
Seamless experience with the 120 Night Sleep Trial. Samuel was knowledgeable, courteous and friendly. Recommend 100%!
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April 2024 by Amber OBrien
Emma went above and beyond to help me find the perfect mattress within my budget and I’m so grateful!
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April 2024 by DePaul N
Having recently moved to Oahu, I was concerned about finding a furniture service that could provide high quality material and customer service. I entered Mattress Firm with high doubts, but was greeted very politely by an agent named Emma. She introduced me to items that would suit the small apartment that i'd be staying in and made the initial experience very detailed yet assuring. I came back the following week and not only did Emma provide a recommendation for a bed that is comfortable to sleep on, she had it delivered to me the same weekend. They undoubtedly look out for the interest of us. I no longer have to sleep on the floor! The customer service and care provided here is of top-notch. Thank you Emma & Richard!
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March 2024 by Michele Colbert
Sam, was very easy to work with remote,I called to order a bed base and I also decided to go the whole bed, thank you Sam
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March 2024 by James Taylor
Rich was very friendly when I called today to inquire about finding a mattress. He asked me about my sleep style, offered his expert opinion, answered all my questions honestly, and helped me find something in my preferred price range. Would definitely recommend him to anyone looking for a mattress on Oahu!
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March 2024 by Jenn Hunt
Sam was very helpful and informative! Great experience and he is very honest and knowledgeable about the products. Mahalo nui loa for helping my husband and I find our new bed!
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March 2024 by Matthew Chun
Sam did an awesome job in providing options and the best deal possible. Going home happy ??. Recommend anyone needing a helpful person that is mindful of price and comfort. Thx Sam!!!
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March 2024 by Keith Faufata
Great service, products were well explained and demonstrated. Different cost options were explained to get best value. Delivery and hands-free set-up was scheduled for the very next day even though I was a Saturday. Great warranty, delivery and set up were all included in the final price.
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March 2024 by Daniel T. Baney
AmazinglyPleasantWithAlan&Ulu !
