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July 2024 by Nicholas “Oz” M
Good selection of overpriced merchandise for a small store.
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November 2023 by Tania B
We had a great experience here! A completely different experience from the other location in Haleiwa, where we visited yesterday. The sales woman was friendly, helpful. She even went into the back to get the selection la we needed since there were none out front.
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April 2023 by Dana T.
I love Malibu shirts. I have three (Elvis, Endless Summer and Rainbow Grill.) I recently purchased the Rainbow Grill shirt from the store in the Outrigger. Took it home, didn't fit, took it back to return it, since it was a 2X and that's the biggest size they have. Two problems. One, they told me they don't do returns for credit, only exchanges. Seriously? A clothing store? In 2023? Way to support your customers, guys. The employee also told me, "do you know this is a women's shirt/size?"How would I know that? There are no signs or indications of this anywhere in the store. Nor was this checked or mentioned when I, a 6' 3", 250 pound guy originally bought the shirt. She gave me a tour of the store and said I can pick a "mens" size shirt from anywhere in the store, except this one tiny area that are the (unmarked) women's size shirts. Of course this is where I grabbed my shirt from a few days earlier, so no wonder it didn't fit. But how would anyone know this? Good thing I'm a local and was able to bring the shirt back before taking it home to Boise and realizing it was two sizes too small. Admittedly, the very nice and helpful employee/manager did call the owner (which she should not have had to do) and got the OK to do a return, but once I found out I had unintentionally purchased a shirt from the tiny, unmarked "women's" section of the store, I was happy to do an exchange for a men's shirt, which fits great. Get your act together, Malibu. Give your customers a refund when YOU screw up. And put a sign in front of the "women's" shirts.
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April 2023 by Joshua McCulloch
I bought a shirt at another location on the islands and liked it so much I stopped here and bought two more. High quality shirts, friendly staff, reasonable prices for the quality.
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January 2023 by Wojciech Parteka
Very nice staff. Fantastic shirts
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May 2022 by Matthew Garrison
Great designs, awesome tshirts, and customer service! Shop here on Waikiki if you souvenirs that aren’t junk.
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May 2022 by Kaitlyn B.
Very nice staff. The woman working was personable and told us about some Oahu history. Super nice items with unique designs. Went to many stores today looking for hoodies and finally found soft, good quality, good length ones here!
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March 2022 by Jillian S.
I bought a shirt at Malibu Shirts and it was stolen while I was watching a friend play music. I went back to the store to repurchase it. I met Mary Mello that day and she made me feel so much better. She was sympathetic and kind. She wasn't just a great sales person, she was someone who understood what I went through. A very sweet lady. I really appreciate her help that day.
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March 2022 by Becky B.
These are the best quality shirts with the coolest vintage designs anywhere on the island. And Mary Mello? She's a wonder! She makes it fun to shop here.
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August 2021 by Lyla D.
As I've been celebrating my birth month with my visiting relatives from California, I found myself getting into a touristy mode and found myself wandering around shops in Waikīkī more. After walking into the Outrigger Waikīkī Beach Resort to get to Duke's Waikīkī for lunch, I noticed the Malibu Shirts store. I've bought Malibu Shirts t-shirts before to add to my "senior uniform," but, this time, I was looking for parting gifts for my relatives. Upon entry, I was greeted by a friendly female voice. Still, I didn't see anyone who could've said it and found it was the sole worker who was behind the counter that was protected by a Plexiglas barrier and was hidden by a male customer paying for his purchase. As this store's name implies, many of the brand logos represent Californian and Hawaiian beach designs. There are logos from local and international companies that are either defunct or still existing that people over a certain age remember, making them "vintage." I continued to browse the store until the female staffer came out from behind the counter asked me if I was looking for anything in particular. Meanwhile, I saw several logos such as Pan Am World Airways (started 1927 & went out of business in '91), Aloha Airlines (Honolulu-based airline 1946 - 2008), Hawaiian Airlines, Rainbow Drive-In, Waikīkī Surf Club, and more. My husband caught up with me in Malibu Shirts and took me off my memories to select t-shirts for his brothers. Both t-shirts were reminders to my brothers-in-law of their local roots and represented products they could identify with. The quality and hand of the material are excellent since Malibu Shirts uses 5.5 oz 100% ringspun cotton, and they're pre-shrunk. The screen printing is also well-made and can last through many machine washings. Short sleeve t-shirts are rather pricey at $29 apiece, but because of the quality and design selections, we didn't mind. This store was smaller than their other store at the Waikīkī Beachwalk (Lewers Street), but it's conveniently located in this hotel. I don't know if they validate parking in the hotel if you shop here. Still, we joined my relatives for lunch at Duke's Waikīkī afterward, where my relatives who were borrowing our car said they received 4-hour parking validation at the Ohana East Hotel's self-parking lot.
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June 2021 by John J.
Great store! My sister-in-law wrote an email from Germany asking for a certain shirt. Mary and Tina went above and beyond to help us. My wife and I were really happy and satisfied. Thank you so much! Also they have a great selection of unique shirts with vintage themes. We will be back!
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February 2020 by Leigh MacAdam Mountjoy
Great store. Friendly service and great selection of vintage Hawaii designs. Nice art displayed in store, especially a beautiful piece by Malcolm Wilson depicting the history of Surfboards
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September 2019 by Alyson Y.
Walked in one night and it was a little crowded, but the sales person had exceptional customer service and knowledge of their products. The shirts are super soft and comfortable. I really love the prints and they make really good gifts for friends who don't live in Hawaii. I especially loved their canvas bags that are super durable.
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July 2019 by J E.
Would rate ZERO if possible. Terrible company who abuse and lie to their employees and clients. Don't work for - or with these people.
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July 2019 by Sophia Lorscheider
just was in the store, and after i picked up a shirt to put it down, the worked abruptly speed walked toward to me and snatched it out of my hands. saying “i can take this” and quickly ran to the back room. (although there were many more of the same shirt in front of her) it made me feel as if i was not wanted in the store. she was not friendly at all, and i was disappointed in the consumer service. fire her. now.
