Lowe's ProServices is a home improvement and appliance store known for its wide selection and customer-friendly service. Customers appreciate the large inventory and the store's efforts to make shopping easier through a helpful app that features a store map, scanner, and product availability at other locations. The store environment is clean, organized, and provides amenities like restrooms and private parking. Staff members are generally praised for their helpfulness, friendliness, and dedication to customer satisfaction. One standout employee, often highlighted for going above and beyond, is DAG, who provides exceptional service by helping customers where others cannot and delivering legendary customer support. Customers who have interacted with staff like Mike also commend their warm attitude and excellent communication, which make the shopping experience smooth and enjoyable. The store offers reliable delivery services, with employees like Juan ensuring timely and careful appliance installations, including refrigerators and dryers. While most reviews are positive, some customers mention issues with specific products, such as a noisy GE washer and dryer set, which requires multiple button presses to operate, and caution about sharp edges when cleaning near the dryer. Despite these minor concerns, Lowe's ProServices is recognized for its competitive prices, great value, and a positive shopping environment. Overall, customers feel confident returning for appliances, tools, and home improvement supplies, thanks to attentive staff and well-organized stores.
Nice competitive place to HomeDepot Greatest place but Sorry No Longer Yelper They Kicked me Out for some reason This is the third time happened losing all my Previous data's and posts Aloha
November 2023
We've been to Lowe's only a few times because nobody was around to help. But yesterday our dryer went down and we went there at 6:45 and left at 7:05 Juan set us up with delivery this Friday! Awesome service and we wish the best for Lowe's and Juan.
September 2023
Finally!!! Today our 3rd washer/dryer delivery arrived, and the the machines were in perfect condition!! I appreciate Lowe's efforts in continuing deliveries until it worked as planned. I didn't catch the names of the 2 delivery guys but they were awesome, friendly, knowledgeable, and fast. I gave them a nice tip.