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June 2024 by Bia Mae Villejo
I usually do not write reviews, but the treatment I received was unreal. Door slammed in my face and locked with no explanation. The rudest grooming service I have ever dealt with.
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June 2024 by Anthony Maisonet
Staff incredibly rude. Yanked the door shut straight in my face. All 3 staff members were incredibly rude. Will never take my dogs here.
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May 2024 by Leahana Kathryn
Not sure I would recommend this place for anxious pets.Took my shelter pup here for her season grooming, I was attracted by their “fear free,” philosophy with lots of anti stress relieving practices. My dog can get very anxious in situations that mimic a shelter environment, and she will pace, whine and bark. This is something that is not likely to ever change, my veterinarian and trainers do not forsee this behavior changing so we do our best to accommodate it.Upon pickup, my dog was reacting exactly how I expected. However, what I did not expect was the mention of a “bark collar,” by the owner. While it was not used the first time, I believe the groomer was hinting that it would need to be used next time. This is absolutely unacceptable. A bark collar is a wonderful tool, however placing a bark collar on a dog with a negative association to the kennel is only going to make that association worse. That is not the correct way to use a bark collar. I’ve had multiple trainers say so when asked. I am so glad this was brought up in conversation because I would never have known! I will not be bringing my dog back again. Definitely do your research and ask questions to ensure the best fit for your pup before you go. My dog looked flawless and absolutely stunning when she was done I will admit.
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January 2024 by Steven Gregory
Very happy place
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December 2023 by Malia S.
Crystal and her team are wonderful. Everyone loves to see Bunny's fresh color. Cheeto Dust Dreams.
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November 2023 by A G
Like other customers, my dog was cut by the groomer and I was not told about it at all. When I went to pick up my Maltese, he had a large flower lei wrapped around his neck several times. I didn’t think too much of it but later realized the groomers were trying to cover up several cuts that ran from his upper chest, up his neck and on his chin. One of the cuts was about 2 inches long by .5 inch wide. There was also a long cut that looked like it was a knick from the buzzer. There was no bleeding so I couldn’t tell he was injured until the next day, when I noticed some dried patches on his skin. Over the next couple of days, the injured areas became oozy and scabby. I am so infuriated by the lack of accountability and ethical standards at this place. You could tell when you drop off your dog that the place was overbooked and they are trying to rush through grooming as many dogs as they can. God knows how my dog was handled by these people. I am upset that I didn’t stick around to watch over him and instead entrusted the groomer to do their job. This was my first and last time at this place… NEVER AGAIN.
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November 2023 by Mari Z.
We love this place and Krystal and her family. Loïc, my sweet little terriorist monster visits the spaw a couple of times a year for grooming and gets his teeth cleaned here too. He loves it and comes out looking like a brand new dog. I recommend LLP strongly. Great groomers, great care.
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October 2023 by Karina R.
Took my fur baby to get groomed for the first time at this place and i could have not been happier. He looks so handsome and it is exactly what we asked for. He didn't even looked scared when we went to pick him up.
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October 2023 by Kerri M.
Absolutely the kindest and sweetest groomers for our dogs who love their monthly visits with Krystle and Bonnie! Our dogs look so great when we pick them up and enjoy their day of cuddles and love!
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September 2023 by Gerry U.
Live Love Pet is convenient for us because it is located in Kaimuki. For me it's walking distance or there are 2 parking lots one can park to take and pick up their pets. The price is reasonable and my Maltese comes out clean and with a great cut.
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August 2023 by Reynaldo T.
Authella got her nails trimmed at live, love, pet! Great front desk customer service I'll be back again. Thank you LOTS!
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August 2023 by Michelle C.
Krystal and her team are awesome! She is very loving, caring and gentle! Treats my dogs as if it was her own!!! At first my boy frenchie was scared and refused to go in but now he walks in like nothing! Her mother, Bonnie, is very friendly and is usually in the front to greet us! Both of my Frenchies love going to Live Love Pet! I would highly recommend Live Love Pet to anyone!!!
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August 2023 by Ella L.
I have been coming to Live Love Pet for a number of years - my elderly Labrador (14.5 years old) loves it here. We pop in for pawdicures and ear cleaning monthly and have never been disappointed. Our fur baby has been - without exception - treated with love, kindness, and respect each time we've come. I wouldn't consider going elsewhere.
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August 2023 by Vinny C.
Amazingly accommodating for same day needs. Always takes care of us for nail trims and are so sweet to our dog!
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August 2023 by Christine C.
Ive been bringing my fur babies here for almost a year now and I love everything about it! Staff are always so nice and happy :-) They always come back smelling good and their fur are so neatly cut/trimmed. I love that it's full service, covers everything in one cost (ear cleaning, teeth cleaning and gland expression). I even had the two boys' tails colored and it came out super cute, vivid colors. The scheduling system changed to morning and afternoon blocks. So you can choose to drop them off in the morning or afternoon and pick up few hours later. They have an automated text messaging system to notify you when you can pick them up and remind you of your appointment. The thing I love most about Live Love Pet, is the picture they send after! Makes me soooo happy and I always look forward to seeing the pictures!!
