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July 2024 by Karim Samnani
Melissa knows what customer service actually means . We had a small hiccup but she made sure that it doesnt ruin our plans in this mesmerizing island . Execellent servive all the way .
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July 2024 by Joerg Tuske
Great rental experience! Easy pick up and drop off, very friendly service. Very reasonable prices. I got a 15 seater van for a tour around Oahu with our extended family group. The van was in very nice condition and easy to drive. Little Hawaii Rentals is conveniently located close to the airport and it is an easy bus/taxi trip from Waikiki.
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June 2024 by Jaime Palafox
Mellisa was the most gracious host. She made this rental experience the most enjoyable I’ve ever had. The van was super clean and well maintained. I recommend Little Hawaii Rentals to anyone. Excellent service with a smile!!!
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November 2023 by Jason
The best place to rent 12-15 seater vehicles on the island!!! I've been a client for multiple years now, Melissa is always Patient, courteous, and respectful with all my needs. The Vehicles are well kept and clean. Just minutes away from the airport so it is very convenient. They also have after hours drop off too. They have Ford Transit high roof and Mercedes-Benz Sprinters. All in all they treat you like family here.
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November 2023 by Robert Buendia
Very disappointed with the customer service . I picked this place because of the recent reviews that were positive.I showed up today to pick up a 15 passenger van,( that I double confirmed by email and phone two days prior.) Upon my arrival,I was told that a school came in and rented out all the vans and they did not have a van for me.I informed "Melissa" that I have a confirmation email. She then said that there was no deposit on the rental. I informed her that at no time was I asked by the company for a deposit during the reservation process and nothing in writing.Melissa then blamed it on new employees. I then showed her the confirmation email from an employee that she was CC'd on. Her response "I just came in today" which is a poor excuse.I have reviewed a lot of businesses and have never given a bad review but this has inconvenienced a lot of family members on an important date.
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October 2023 by Bruce Hamilton
This was the best rental car experience we've ever had, especially on the Hawaiian islands. Melissa was very responsive, helpful, and friendly and it was a pleasure renting with them.To top it off, they gave a great price on a 12 seater van that was in great condition and clean.We will definitely be using them again, and only them for future rentals in Oahu.Thanks again to Little Hawaiian Rentals!
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October 2023 by Lizeth Hamilton
We rented a large van for a family vacation and they were amazing! The van was huge and very comfortable. Melissa was very responsive and helpfu. Thank you for making the progress of renting a van easy.
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August 2023 by Kristi Kline
Poor responsiveness. Left several telephone messages. Did get a confirmation to rent a vehicle. Paid in full. When I arrived, the vehicle was not ready and they could not provide me with my confirmed vehicle. The young man from a different company was extremely helpful. Not so much Little Hawaii.
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August 2023 by Pratik Patel
Great service and reasonable price. Picked and drop off at the airport is very convenient.
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July 2023 by LaiLa B.
Terrible booking experience . Never answers the phone or contacts you back no matter how many voicemails you leave.
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July 2023 by Louana Dcunha
I rented a 15-passenger van from Little Hawaii Rentals for our first family trip to Oahu last year. The van was in great condition - clean, comfortable, and cool. More importantly, the service that we received was fantastic, and the pricing was the best deal we could find! We were so pleased with Little Hawaii Rentals that when we decided to go back for a second trip this year, I contacted them right away to reserve a van again. Melissa and Keith were a pleasure! They are both very friendly, polite and helpful, and they take excellent care of their customers. I highly recommend Little Hawaii Rentals to anyone looking to rent a van for their visit to Hawaii! ?
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July 2023 by Louana D.
I rented a 15-passenger van from Little Hawaii Rentals for our first family trip to Oahu last year. The van was in great condition - clean, comfortable, and cool. More importantly, the service that we received was fantastic, and the pricing was the best deal we could find! We were so pleased with Little Hawaii Rentals that when we decided to go back for a second trip this year, I contacted them right away to reserve a van. Melissa and Keith were a pleasure! They are both very friendly, polite and helpful, and they take excellent care of their customers. I highly recommend Little Hawaii Rentals to anyone looking to rent a van for their visit to Hawaii!
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June 2023 by Kyle Traynham
I had the privilege of working with and getting to know Andrew during my time in Hawaii a few weeks ago. Knowledgeable and well versed about the Island, Andrew picked me up from the airport, dropped me off at my hotel and took me to the airport upon my departure. Not only does he exude a warm, calm, and endearing personality but he also showcases his passion for what he does; he even showed me a really cool logo. Whenever I return HI, I want to ensure Andrew is available because I greatly appreciated him. To those who are interested, I urge you to reach out to this company (and ask for Andrew!), you'll be glad you did.
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June 2023 by Bryants Big Bites
Little Hawaii Rentals provided great customer service, airport pick up, and rates were affordable. Thank you for making this trip great! Definitely will be coming back to rent out cars next time!
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May 2023 by Grace
Our family of 5 was picked up at the airport with very little wait time! Andy helped us with all our luggage and drove us to the office. On the drive, he gave us tips about the area, especially good places to eat and stuff to do with family. His relaxed and happy vibe was just what we needed! We were given a spacious, clean and comfortable van, which we enjoyed during our stay in Hawaii. Great way to start our vacation!!!
