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January 2024 by Justin Uegawa
Lisa was very helpful and held my hand through the whole process. As someone who is new to mortgages she explained everything in a very easy to understand manner and was an invaluable resource overall.
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January 2024 by Cherisse Colin
Huge mahalo to Lisa for helping us get through the loan process to buy our second home. Super professional, knowledgeable, and reliable in her expertise. Thank you Lisa!
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January 2024 by Anna Hernandez
I am so impressed with Lisa and her team! I am a Realtor with over 30 years of experience, so I know what I am saying when I say Lisa is amazing! She communicated all throughout the process and closed this loan early!
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November 2023 by Candyce Murphy
Lisa is amazing! I cannot say enough great things about her! I’ve never experienced such a seamless loan process until I worked with Lisa. I highly recommend her and would leave 10 stars if I could!
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September 2023 by Jacobe
2nd purchase with Lisa. Wholeheartedly recommend her. She’s super cool with 1st timers and investors alike. The faster you get your paperwork complete and the more prepared you are, the faster she can get your loan done. This girl is fire.Will be back for a third purchase.
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August 2023 by Jaime O
Lisa and her team helped me in 2020 (ish) to refinance and got me the best rate available at the time. Due to unforeseen circumstances, I had to refinance recently and she once again stepped up and assisted me going well over the regular correspondence and details that come with a hardship refinance. Very understanding and helpful throughout the process, I full heartedly endorse Lisa and her team for anyone looking for assistance in purchasing and or refinancing. Coming from this 20 yr Veteran, she can assist you.
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June 2023 by Jonathan Li
Lisa is really good, she holding her customer’s hand and guiding us in each of the mortgage steps. Her services indeed are superior, it's beyond our expectation.
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June 2023 by Paul Mossman
Lisa was on top of the entire loan process and did an outstanding job!
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June 2023 by E L
Lisa Hepa is thee person to speak to for all your mortgage needs! I reached out to Lisa for help in refinancing my home. She walked me through the entire process from start to finish!Very professional and knowledgeable in her field. With a great sense of humor! You could feel that extra layer of Aloha over the phone which made it even more comfortable to speak with her. She definitely took customer service to a different level. I’d highly recommend Lisa Hepa from Primlending 1000%. Mahalo Lisa!
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June 2023 by Laura Fabella-Silva
Lisa was on it! I love working with Loan officers who stays on top of things, keeps you updated and who is very responsive. Lisa was all of the above and most of all she was very easy to work with. She was very attentive to our mutual client and explained details and the process every step of the way. I highly recommend her and look forward to working with her again!
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June 2023 by abhishek mehra
Lisa is excellent and very efficient. She stepped in after our previous loan officer botched up our loan and caused significant delay. She got it done in under 2 weeksWe highly recommend her for any mortgage lending.Best experience for a home loan
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June 2023 by Sara Bolduc
Wonderful experience. Lisa Hepa was not only professional but went above and beyond. She provided insightful tips and advice to guide us along the way. We are forever grateful for her dedication to our home buying experience and look forward to continued discussions regarding loan related matters in the future.
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June 2023 by Gwen Brown
After many years of trying to buy the home that I grew up in , we have finally done it. Thank you so much to Prime Lending for making my almost impossible dream come true. Lisa Hepa you have truly been a God sent & I appreciate all the hard work you have done to make this possible. We are officially Home Owners! This is only the beginning for us & we will definitely be coming back to you in the future!
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June 2022 by Ruby Norma Miles
Lisa Hepa is very helpful. From the beginning to the end, she rest assured us that we’ll get our dream house. She went the extra mile and do most of the work to make it happen. She’s not only with Prime lending to make the money but she’s creating life long friends with her beautiful soul.❤️
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June 2022 by Lynette Williamson
Lisa is awesome!Great at responding to questions and very knowledgeable.