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April 2024 by Beatrice Mwangin
Worst ER staff waited for over 1 hours just to see my mom in the ER..
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October 2023 by Harker Logan
This is one of the worst places I have ever worked. The staff is unwelcoming and racist. You have to beware of working on Makai 5. If you are not of Asian decent the will be very unfriendly and out to get you. The staffing manager is not helpful instead she makes excuses for her staff. Everyone will warn you that you have to be careful with everything thing you do. It’s like being in high school. I repeat if you are black, white, or Hispanic be careful working here.
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September 2023 by Athena DeRasmo
Stay away from this rundown, poorly run hospital. They can't even manage phone calls. My mother , unfortunately, is in and out of hospitals and rehab , she is a good patient. But Kuakini was very upsetting to her. Bad communication! Very strange place, like in another decade!
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August 2023 by Tanya Yamada
The person at Emergency Room front desk was very rude and unkind. When you are worried about a loved one, a little compassion would be nice, instead of being ignored and treated like you are bothering them!
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June 2023 by Rachel Smith
Had to have an emergency surgery and picked this place from Google, and so glad I did. The staff are excellent, the surgeon and doctors, and the nurses! They gave me a semi-private room (but no roommate so very nice) and one thing in particular is they LISTEN to patients and if you are uncomfortable with something they either don't do it or find an alternative. Got admitted quickly and Dr. Striker, my surgeon, is as good as it gets. Highly recommend, even if the general experience of needing surgery and a long hospital stay is never fun :). Thank you to all the doctors, nurses and staff for nearly 5 days of round-the-clock care!!
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February 2023 by Lee K.
Great parking, fast service and very friendly people. I can't believe what a big difference since I changed over from Castle
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December 2022 by Seagem Fix
Everyone is very kind and helpful.It's an older building and not very modern but the history and art work is amazing!
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November 2022 by Chester Fisher
The security is so rude. I asked him where the restroom is, and he ignore me like i'm not existing.
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October 2022 by Fred G.
As a doctor in the community, I've never had a worse medical office experience in my life. The clinic was crowded and filthy and the staff was rude. After waiting 35 minutes I had zero faith in the quality of health care available at this establishment. I left the clinic without being seen and would not even reschedule an appointment for my dog. I would give this clinic NEGATIVE 10 stars.
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October 2022 by Paradise Walker
Great hospital with great staffs. However I don’t like parking fee every time I visit this center.
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October 2022 by Kevin S. O.
Excellent and Efficient Service, due to the Nurses Station, Specialists (like Heart Doctors), ER Doctors and Residential Doctors (Internal Specialists /Primary Care Physicians).
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October 2022 by Bearcat06
They saved my life from a stroke...... God Bless.
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September 2022 by Forcy Nick
My mother got admitted and the 2nd day there, I called and she said she had been waiting on her nurse for more than 15 minutes and my mother is capable of handling herself going to the restroom at home but because she was on meds that didnt want her to get off her bed herself, she had to ring a nurse for help. Anyways, my mother told me and i had to call the nurse station just to get a hold of her nurse and give her a piece of my mind.. my mom got discharged today and she told me after I made that call, a lady rushed in, not her nurse and told her why she told me that they weren't assisting her, mind you my mother can't speak but she understands. First and last my mother ever gonna go there. I remeber her nurse name but I ain't gonna say.
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September 2022 by Mar
Called for a new appointment and the women “helping” me was immediately rude and bluntly uninterested. She turned me away for not taking my insurance. Then proceeded to say that no other practice would take my (very common) insurance. Im disappointed that this practice was a recommendation from a different doctor.
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September 2022 by Kyle S.
I'm gonna start this off by saying "please help me something is wrong". We all know our bodies and we all know when something is wrong. The nurse tells me dr Rush is very good. Turns out he is good at rushing you out of there. I begged for his help. I have nothing else to say. I mean I get it the stress and the people you deal with everyday as a er dr. All I can say is you suck and I'm gonna stop now cause I'm getting angry all over again. FYI you sent me home in a world record speed for emergency room visit and I suffered every minute since I got home. Thanks for nothing
