Jackson Hewitt Tax Service in Honolulu provides expert tax preparation and low-cost solutions. The professional tax preparers offer year-round support. Clients receive their Biggest Refund, Guaranteed, along with a Lifetime Accuracy Guarantee. The location on North King Street is available to help with federal and state returns. Reviews highlight very nice, polite, courteous, and professional people who really know their job. One preparer is noted for having a warm, welcoming approach that makes customers feel important. Specific praise mentions a tax preparer who is super patient, thorough, and readily available. This preparer expertly handled complex returns involving multiple jobs and years, finishing in a timely manner. In one instance, the preparer found a big mistake on a prior year's filing, fixed it, and secured a much larger refund for the client. Customers report feeling grateful and satisfied with the very professional and well-conducted service. Many state they will definitely be coming back next year, highly recommending Jackson Hewitt for anyone who needs help filing their taxes.
Lani is the BEST!!! She is readily available to help me with my taxes. She has a warm welcoming approach to make you feel important as a customer. I always look forward to returning every year to Lani (Jackson Hewitt-Kalihi) She is a great representation of the company!
March 2024
The worker was very help fulI am very pleased with her. 5 stars!
September 2023
Awesome customer service and quick.Definately recommend!!