Honolulu Cadillac offers a hassle-free car buying experience, with a wide selection of new and used Cadillac models. Located near Waipahu and Waianae, the dealership is committed to providing exceptional service through its knowledgeable staff. Customers have shared mixed experiences regarding service. One reviewer highlighted issues with an oil leak and coolant leak, expressing frustration over a delayed response and a high service quote. However, the reviewer noted that Sara was helpful in addressing the problems and submitting an extended warranty claim, despite the delay in service due to the busy schedule of the shop. On a positive note, another customer praised the professionalism and support received from Ryan during their purchase of a 2024 Hummer EV. They found the process smooth and appreciated the clear communication throughout. Sarah also received commendation for her informative service during an oil change, helping to clarify necessary repairs on a truck. Additionally, one customer expressed gratitude for Sarah's excellent customer service, especially during a challenging time with a new vehicle. Her clear communication and assistance with scheduling made a significant difference. Overall, while there are challenges related to wait times, customers appreciate the professionalism and dedication of the staff at Honolulu Cadillac.
