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May 2024 by Queenny Ly
Everyone work there are very nice and helpful.
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November 2022 by American Novice
Been here for the last 15 years with no problems. They even reimbursed me for the twenty dollars short from the ATM outside.
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May 2022 by Ben S.
Homestreet Bank is the best! I had accounts with many other banks throughout the years and no can compare the to Homestreet bank. They understand and will go as far as they can to care for our banking needs. Our personal name is important to us and that's why they always greet us with it. No can beat that personal, Ohana touch. I get more to say but better you go and experience the 5 star service yourself. Chee Huuu!! Have a good day everyone!!
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May 2022 by Jill F.
I've been banking here for years and over time I've met and worked with nearly all of the managers and staff at every Oahu branch. Every person that has helped me has been so accommodating and kind, they've gotten to know me and my needs and welcome me by name whenever I stop by, just like family. I never feel rushed and can comfortably ask questions about my banking needs knowing I'm going to receive well thought out expertise. It's rare to find a bank that you can be a part of that doesn't treat you like just another transaction and HomeStreet Bank makes me feel like my business matters. Because of this, my parents also started banking with HomeStreet and have also had a really great experience! It's also so convenient to have so many available branches when I visit the mainland!
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April 2022 by Megan F.
Homestreet is the WORST bank in Hawai'i and the entire US. Mona Choy, VP of the Hawai'i region (a title she doesn't deserve), is one of the most unprofessional and oppressive people I have ever had the misfortune of dealing with. Dismissive and rude, she withheld her supervisor's information (full name, phone number and email address) and refused to call me back for nearly half a year. Yes, half a year. I never received a call back from her; she sent me a letter saying Homestreet would not be contacting me. I had to find her supervisor's information myself: Paulette Lemon, EVP Retail Banking Director. What oppressive BS. Never bank at Homestreet, the absolute worst!
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November 2021 by Carrie Ann L.
Inconvenience. Over 20 miles to the nearest atm which is only at each of 3 branches other wise you have to pay a fee to use a different banks atm every day you need to do banking.
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October 2020 by Ed Pacquiao
You can withdraw surcharge free from your Out-Of-State ATM card.
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June 2020 by Edna M.
Thank you, Aron, for taking care of my banking requests. I appreciate your professionalism and knowledge. Your efficiency made my banking requests effortless. Mahalo!
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May 2020 by Edward Pacquiao
You can withdraw surcharge free from your Out-Of-State ATM card.
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May 2020 by Joshua M.
I have been a client at Homestreet for approximately (7) years. I could not imagine doing my business banking any where else. From day one they have helped me to get my company situated and on line in the business community. Thru my hardship with the cover-19 the staff have went above and beyond to help me apply for SBA Loans, etc to keep my company from going bankrupt. Words cannot express my gratitude for for being a part of the Homestreet Bank Family... Much Mahalos, Bos Auto Detailing, Bo
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August 2019 by Robert C.
Writing this as a warning the other place in Pearl City will steal from you and then say it's your problem just FYI the manager over there sucks please fire. Get new knowledgeable staff. I wish I could call the cops on this thieving company.
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August 2018 by Su A.
I've been banking with them for a couple of years for my non-profit. They know my needs and help me out a lot! They are amazing! I get great personal service and attention!
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June 2016 by Charlette/Mack McCoy
Hey do ALL my worries. Plus tolerate my husband, who also CANNOT do without them.