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March 2024 by Debra Caracol Person
Had to wait 3 hrs. for my flight! Being a Pualani Gold member was qualify to enjoy this lounge! since I had the time to savour this exciting!All you could drink..beverages! coke. . sprite... coffee .. all kinds of espresso... all kinds of teas .The front desk person was so friendly and courteous when I requested an earlier flight to Hilo! next plane was in 1/2 hour!! book it!!
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March 2024 by Jen Kamahoʻi Mather
The attendants at the Premier Lounge are always so nice, but this time, the three at the reception desk went above and beyond. Amazing greeting and care. You could tell they really wanted to make people feel welcome even though the space was super busy and packed due to Spring Break. I feel like I have sat at every seat in this place except for the high boy tables at the very back, and it is always comfortable to relax or do work no matter where you can perch. I'm always actively trying to keep up my qualifying miles to make sure I can use this lounge!
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March 2024 by C H
Probably the worst airline lounge there is. HA should feel shamed.The waiting areas at gate at some good airports are more comfortable than this.It’s a crowded, outdated facility. No food except some little pretzel packs. Drinks are very limited. Ice machine never produced ice for the 3 hours we were here. And no one was cleaning the facility.We understand that the Hawaiians have a relaxed spirit. However, where’s the Hawaiian hospitality spirit??Dietary restrictions: It’s perfect for ppl on diet since there’s no food items available.
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March 2024 by R C
They have coffee/tea/soft drinks/ice/water. Little snack pack like what you get in the plane.
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March 2024 by Nyles Toguchi
Clean and perfect resting area between flights!
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March 2024 by Paul H.
You have to belong to the club to be able come in and enjoy their offerings. It's self service and a nice place to hangout prior to your HAL flight.
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February 2024 by Jim Jumamil
So busy. But the agents here were very nice. The atmosphere was mostly quiet. The coffee was good. They had fast free wifi. Good place to rest between flights.
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February 2024 by Sunil R.
As far as airport lounges go, this one is very basic. There are not a lot of great dining options at the airport. It was slim pickings at the lounge as well and did not end up staying here too long.
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February 2024 by Todd Davis
Taro chips are the bomb.
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February 2024 by keith beekie
Nothing fancy compared to other clubs but a nice place to relax waiting for your flight. Limited offerings of just coffee, tea, sodas, and a snack mix
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February 2024 by Catie Baddeley
Only a packet of pretzels available, no notifications are audible and no boards showing status of any
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February 2024 by M Shirasawa
When using Hawaiian Airlines, I was in economy, but I was able to get in if I had a JGC card!
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February 2024 by Alex Stewart
This is sad. Whoever purchases this airlines, please have the aloha spirit and treat us like you WANT our business.Please don't treat us like we NEED your business... I find it uncouth.They have pretzel bags at least.
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January 2024 by Paul Ogawa
It's a bit small for the population on Oahu, but space is a premium on the island, so a bit expected. Coffee, soft drinks and some Biscoff crackers only.
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January 2024 by Edward Lui
Comfortable place to wait for our flight.