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February 2024 by Michael Balke
Great customer service. Took car of us when shipping cargo to another island. Ways kept us updated on where our cargo was at
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September 2023 by Link Llewellyn
Friendly staff and professional service
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August 2023 by Rena Auwae
Great and fast services . Glad I went with Hawaiian Air .
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August 2023 by San Diego C.
booked an hr (human remains) transit from SAN to HNL. Didn't state that they needed specific documentation that no other carrier requested nor required. Didn't tell us until we arrived. During the initial conversion specifically asked method of payment accepted, we were told Business Check or Credit Card. We arrived with a business check and the person at the San Diego facility Anthony said they didn't accept checks. We then call in a credit card, so then their terminal doesn't work. Horrible experience for our funeral direct, our transport personnel and the family that lost a loved one.
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July 2023 by Neil Young
Little slow going at the counter but everyone friendly and helpful.
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July 2023 by Jerard Jardin
Friendly and capable. Unlike the passenger side of this airline.
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April 2023 by Marianne Jones
Shipped my dog from Big Island here and the employees are full of aloha. They came and let me know when the flight was delayed and told me I had enough time to go get a cup of coffee and come back. Very smooth travel.
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February 2022 by Kathy Byrne
Very friendly and helpful. We shipped 4 puppies from Honolulu to their new homes on the mainland with Hawaiian Air.
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February 2022 by Chris Hutto
Everyone, from the counter staff to the gentleman that picked up and weighed my pallet we're very nice, offering help and walking me through the process I was unfamiliar with.
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December 2021 by Randy Valeros
I love this place the Service is second to none the staff there are Awesome the pickup and deliver to ur car is outstandingThat's what I call Service DA Hawaiian style. Mahalo's To Hawaiian Air Cargo.YOU Go!!!
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November 2021 by Jared Flores
Come here almost every day. Customer service could be better.
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October 2021 by Sarina G
Customer representative was very helpful , explained to me all what I needed to do to ship my dog, fast and speedy service, very pleased with my outcome.
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October 2021 by Nicole B.
The staff at Hawaiian Air Cargo are super helpful and easy to work with. I use their service weekly and can always count on them to get my perishable items quickly and safely to where it needs to go.
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September 2021 by Shanna Gardner
My new pet baby arrived safe and happy. Easy to find. Good signage.
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August 2021 by Oleg Garifullin
efficient and fast for the interisland delivery. The only additional service would be nice to see: excepting payment from the recipient.
