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February 2024 by Christopher Kim
Fast, reliable, personable service at a good price. Highly recommend.
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April 2023 by Norman Noa
Always on time with the results and the staff is awesome ??
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November 2022 by A Yu
They can come down to the parking lot to take your samples. So no need to park. Friendly staff too.
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October 2021 by Judy F.
No parking. But that's the only thing wrong. This business is efficient and thorough. We needed our flooring tested and paid under $20. If you don't want to wait, you can pay more for a quick turnaround. We weren't in a rush, and it was still quick enough! Great service! We will use them again the next time
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May 2021 by Shad Wells
Friendly professional service.
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February 2021 by Archie Yu
They can come down to the parking lot to take your samples. So no need to park.
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July 2020 by Deanna Ramos-Kia Tupua
Customer service is awesome!
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April 2020 by Randall M.
My entire living room ceiling collapsed and since the house was built in the 70's, before I had anyone come in to clean it up, I needed to know if it contained asbestos. One contractor said they could run the test but it would take 3-4 days and cost $500-600. What?! I looked up DIY test kits. Those seem to take weeks and are somewhat unreliable. So I checked for abatement companies and Hawaii Analytical Laboratory popped up in the search. While not an abatement company, they ARE a local, accredited lab that does same-day asbestos testing (among many others) for a very reasonable price. Luckily they were open during the pandemic lockdown and were so very helpful. They explained their prices and what kind of samples to grab. They also suggested putting up plastic sheeting to minimize any disturbance of the area. So I donned my asbestos haz mat mask (yes, I actually have one of those), put my samples in ziploc bags and headed to the lab. The building was unsurprisingly deserted. I expected a tumbleweed to blow by as the theme from "The Good, The Bad and The Ugly" played in the background. The woman I spoke to on the phone met me at the door. She carefully and patiently explained the entire process to me and she helped me consolidate my mess of ziploc bags into nice, cohesive samples. She explained the options based on how soon I needed the test results. The 1-2 hour being the most expensive and 4-6 hours being the next. I opted for the1-2 hour response so I'd still have some fingernails left, plus an abatement contractor was headed over shortly. And about 1.5 hours later, I got the (unfortunately bad) news. If I hadn't found them, I would have been waiting for days and paid $600. Instead, I had a nearly immediate result for a very small fraction of the cost. And it is a woman-owned company in what I would guess is a male-dominated field. How cool is that? So thank you Hawaii Analytical Laboratory! Service above and beyond!
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October 2019 by Chris Luna
The staff here is incredible. Providing professional expertise with a friendly smile. Deadlines are always met, and any questions are answered via email, phone, or in person, in a timely manner. It is always a pleasure doing business with Hawaii Analytical. Their customer service sets them apart from any other lab, and I highly suggest using the services that they provide.
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June 2019 by Deneane Yuhl
Great people and very helpful plus knowledgeable
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March 2019 by Robin Glass
Great place to bring your samples to test for asbestos or arsenic. Parking was difficult to find several blocks away.
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September 2016 by Ms T F.
Found HI Analytical Lab in Google search for asbestos testing & selected because they were conveniently located in Kaimuki (easy parking).. Very friendly staff on phone provided information. They have tiered testing rates based on how soon you need results ($18 for 2 wk results to $95 for 2 hour results). They called and emailed us the test results in 3 hours. It is worth the time to test on your own instead of being tested by a mold or asbestos remediation company. One company said they could test at the jobsite for $500!!
