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July 2024 by Nick Ha
Nice service. Highly recommend
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July 2024 by Kathryn U.
Personal and very experienced service. Friendly and knowledgeable. Priced well, and they have impressed me every time in the past 5 years.
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June 2024 by Clay L.
The whole experience Hank treated me well Fast compete service with a smile Great family business
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March 2024 by Debbie V.
We have been going to Hank for a number of years now and have always had very good and prompt services . Hank is a funny guy and his staff is courteous and friendly. We go to his Kalihi office and just wish he had another office East side closer to where we live. But you can't have everything. I highly recommend Hank's Tax Service!
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January 2024 by Nelly C.
Hank is always awesome! Helps me with every question I have. Willing to always make time to answer questions I have for any reason! Tax return time is always easy with them. Him and the whole staff is always on it!
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June 2023 by Lisa E.
Hank is amazing!! We came to him because we needed to have our tax forms corrected. Being in the military it was my first time filing with both of us having income. Hank is very informative and knowledgeable and has been doing taxes for many years. I would definitely recommend him to those who don't want to deal with the hassle and frustration that I experienced as when I sent in the appropriate paperwork required to the State of Hawaii they claimed it was incorrect even after I followed all the directions. Do definitely give Hank a try as we feel he is affordable and his price for services are reasonable.
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April 2023 by Laura M.
Great service and pricing and they are always willing to explain everything. Mahalo nui loa.
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April 2023 by shawn brrrrt
RED FLAG, RED FLAG DANGERWent down about a couple of weeks ago to see if Hanks Tax Service could do my taxes, wife taxes, and son. The lady that was standing by the front was nice, kind, and helpful. I asked if they could do my son's taxes with in mind that my son wanted to know if he could deduct some expenses for taxes. She asked what kind of work and pay. I also told her that he got money from school in a form of stipend. She didn't know what was stipend and just for coincidence Hank was in the area so she asked Hank what that was. Hank explained to her it was income shown as a W-2. A small red flag came to mind. Hank explained to bring in all the W-2s and his Hank Tax Service will take a look at it. Again he said bring in the W-2 and his Hank Tax Service will take a look at it. Now 4-3-2023 brought in all the information to the Hanks Tax Service. Again met a nice, kind, and helpful lady at the front (different from the original). She was about to get me started on the process of doing my taxes when another gentleman came and looked at what the questionnaire they provided earlier and seen that the total income was not filled. He asked to filled it out and I asked him which W-2s or which other form I should get the income information from. The gentlemen with shorts (another small red flag for a business) said Hanks Tax Service Does Not Know which forms or which W-2s income should be used. BIG BIG RED FLAG. So asked him again just incase I didn't make my self clear. He said W-2s are not the only place income are shown so I asked him like where for my situation he did said he didn't know. BIG BIG RED FLAG. If the person thats doing your taxes does not know where to look for income or ask the right questions or at least add W-2s DO NOT HAVE THEM DO YOUR TAXES. Again Hank himself said to me earlier to bring in the W-2s and any other form and Hanks Tax Services was going to take a look at it. The gentleman in shorts said Hanks Tax Services does not do that. RED FLAG RED FLAG DANGER . I decided right then that I was not going to do my taxes at Hanks Tax Services.Just remember everyone you are the one paying. Service to paying customer is King on King Street
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April 2023 by Bobby G.
they also have a office in Kapolei, I used autum for two years until I got a letter from the IRS telling me my taxes has not been filed for two years, I paid autum over $800 to do my taxes when I got the letter I contacted autum and she just kept lying with more lies and more lies. I went to the office on waikamilo and hank tried to cover her lies but finally admitted the taxes was not filed , he finally filed them but tried to charge me again. I really thought autum was a nice honest lady but let me tell you she is a pathological liar and cost me thousands of dollars in late tax payment fees .
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April 2023 by Shawn P.
RED FLAG, RED FLAG DANGER Went down about a couple of weeks ago to see if Hanks Tax Service could do my taxes, wife taxes, and son. The lady that was standing by the front was nice, kind, and helpful. I asked if they could do my son's taxes with in mind that my son wanted to know if he could deduct some expenses for taxes. She asked what kind of work and pay. I also told her that he got money from school in a form of stipend. She didn't know what was stipend and just for coincidence Hank was in the area so she asked Hank what that was. Hank explained to her it was income shown as a W-2. A small red flag came to mind. Hank explained to bring in all the W-2s and his Hank Tax Service will take a look at it. Again he said bring in the W-2 and his Hank Tax Service will take a look at it. Now 4-3-2023 brought in all the information to the Hanks Tax Service. Again met a nice, kind, and helpful lady at the front (different from the original). She was about to get me started on the process of doing my taxes when another gentleman came and looked at what the questionnaire they provided earlier and seen that the total income was not filled. He asked to filled it out and I asked him which W-2s or which other form I should get the income information from. The gentlemen with shorts (another small red flag for a business) said Hanks Tax Service Does Not Know which forms or which W-2s income should be used. BIG BIG RED FLAG. So asked him again just incase I didn't make my self clear. He said W-2s are not the only place income are shown so I asked him like where for my situation he did said he didn't know. BIG BIG RED FLAG. If the person thats doing your taxes does not know where to look for income or ask the right questions or at least add W-2s DO NOT HAVE THEM DO YOUR TAXES. Again Hank himself said to me earlier to bring in the W-2s and any other form and Hanks Tax Services was going to take a look at it. The gentleman in shorts said Hanks Tax Services does not do that. RED FLAG RED FLAG DANGER . I decided right then that I was not going to do my taxes at Hanks Tax Services. Just remember everyone you are the one paying. Service to paying customer is King on King Street
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February 2023 by Diane M.
Honest, knowledgable staff, always willing to share their expertise & answer any questions you have. Thank you to Rowena & the ladies at Hanks Tax Svc in Pearl City for taking the stress & anxiety out of filing our taxes annually!!
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November 2022 by Lock Lynch
Doooooood!!This place is the best! They are wizards with finances and taxes! They made me feel like I could actually get a handle on what I was needing to do. And! They were able to help me get my stuff together and find ways to be truthful and honest and still make sure that I was able to get my businesses going well!I struggle with the ideas of telling everyone about this place because I want them to be successful, and keeping them a secret because I want them to do my taxes forever now and if they get really successful they won't have time for me anymore LOLThanks you guys, you're the best!
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May 2022 by David Dayton
Thought for years they were doing an excellent job. While filing for my 2021 Taxes, they went over every form they filed except the underpayment form. Didn’t realize that I had been penalized over eleven hundred for underpayment. You’d think this would be an important fact to discuss! Maybe a gentle push to pay more throughout the year would be a great start to save yourself a thousand bucks for 2022! Thanks but never coming back here again.
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April 2022 by Kelli S.
Hank and his staff are personable and knowledgeable. Been going here for years. Great local business.
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April 2022 by Lydell Acosta
I trust the work that Hank does on my taxes. I am satisfied with the servixe he has done in the past few years. They have a system that allows me to quickly book an appointment, ask questions over the phone and get help. They are all very helpful and pleasant in the office