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March 2024 by R “Strike” R
I am absolutely enamored with this Gucci store, ranking it above most others I've visited. Over the past few years, I've indulged in purchasing handbags and accessories from this establishment. I want to extend a special thanks to Kayla and Harry, whose exceptional service truly elevated our experience. Their attentiveness and professionalism made our visit not only enjoyable but also incredibly worthwhile.
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January 2024 by Rainbow Gold
This is a huge Gucci location at Ala Moana Mall. The new location is on the second floor. Staff was Super friendly. I really liked their men's collection this visit. If you are looking for new designer product I'd recommend coming here for a good experience. I appreciate everything this store had to offer. Thank you and God Bless Gucci!
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December 2023 by Toni R.
My experience at this Gucci store was pleasantly amazing thanks to Harry. It was my first time purchasing a Gucci item and he made the experience worth it. He's a great sales representative for Gucci, and was very understanding as I was so indecisive!! He showed me all of the bags I was interested in and they were honestly all beautiful. I will be back to purchase with Harry again!!!!
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September 2023 by Lori-Anne Fay
I don't spend too much time in the luxury shops in the mall, to be honest, I have drifted in and out of the luxury world over the course of my life. It's fabulous to have fine quality things that last, but there is always an endless supply of lovely things out there to want....things should never be more important than people, nor should they be used to fill a hole in one's life anymore, than any other vice....That being said, I do adore both window shopping, thinking, interacting and purchasing something lovely! Who doesn't enjoy that dopamine rush? And I highly recommend LA Casa di Gucci for just such an experience. Harry, my sales professional, was fabulous! It had been a while since I toured my way through Gucci. He was patient and funny, kind, and showed me several items that I had an interest in. I move through life with a high vibe, but sometimes even my vibe needs "a pick me up". I'm a manifesting type and a future purchaser. It's an old money thing...I guess. Did I fall in love with several items Harry showed me? Yes, indeed. He was kind enough to text photos and info about them to my phone. Twice a year, I buy myself a lovely gift because I deserve it. On my birthday, and again on Mother's Day. This Sagittarius has time to think it over, and for me, that's half the fun! If you go see Harry, tell him I said Aloha! Gucci, e bellissimo!
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July 2023 by Crissy T.
My sister asked me to look for a couple of purses for her to match the wallet she currently has. Went into the store and was greeted and was assigned with an associate. I proceeded to show her pictures of the items my sister was looking for and she gladly pulled those items out. My friend came with me and she was being my model as I was face timing with my sister. Overall, we had a good experience with Yi Chen.
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July 2023 by SB
Celia was very attentive.. beautiful product always!!
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July 2023 by 강민수
I want to buy it but it is expensive
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July 2023 by Sheryl Ann Basilio
Very nice staffs and ambience.
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July 2023 by 柴田忠
I bought shoes and got a 10% discount on the Hawaii price! ️
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July 2023 by れ
I went shopping with a friend and all the staff were very nice. In the rest room, the lights will activate when you clip it. It was my first experience and I burst out laughing, thinking there was a mosquito.
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May 2023 by Shana. K
They do not exchangeThere are no problems I bought and so bigger to carry, so try to exchange them, but they said noI didn't see even when I bought it as some se
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April 2023 by Melanie Fuifui
It’s beautiful in this store with nice stuff! I didn’t buy anything and took 2 stars because I felt as though I was being treated like I could not afford anything here and I was treated like I was going to steal as the other people weren’t !
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March 2023 by Rachel M
I’ve shopped here twice in the past month and have found the associates (Mayu and Kevin) super patient and helpful as I figured out what to buy, without feeling rushed or pressured. I’d never set foot into Gucci until then as I’d found the lines outside intimidating. But as there was no line that day, I figured why not take a look.Upon entering the store, I was immediately introduced to a seller, who allowed me to comfortably browse. Each associate was quick to ask what item(s) or style I was looking for, direct me to sections in the store, and offer suggestions and bring out bags for me. During my first trip, Mayu was so accommodating as I tried on about 5 colors of the same bag, while explaining to me details about and how to care for the bag. They offer water while you wait for your purchase to be retrieved and boxed up, after allowing you to inspect the item. They do a thorough job of wrapping your item up in padding. There must’ve been over a dozen protective pieces as I unwrapped my bag at home.I enjoyed the attentiveness and service here, so I will for sure be back!
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March 2023 by JoAnne V.
Large selection of luxury items. On this day looking for a crossbody for an upcoming international trip. Looked at several and it was ok. That traditional Gucci look with the familiar iconic colors. Went into a different part of the boutique and there it was. Multi functional as a cross body or a clutch. The color a gorgeous taupe leather with subtle Gucci imprinted on the leather.The boutique was remodeled and is much more welcoming and beautiful with different areas for viewing and sitting. Service attentive of course and served water while we waited for the bag to be wrapped. Left a happy shopper!
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February 2023 by Paige
Racist workers followed me and my black friend around. We tested it and I walked one way and had him walk to the other side of the store to see, and of course she followed him. When I confronted her she smiled and said nothing. I see others have had this same experience.
