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July 2024 by Chere Black
Lower level staff, very friendly. Was double charged for some knee pads and wrist guards. To the point I could just buy them new. Management is argumentive about overcharges.
Won't return to this particular spot, squeezing the lower income folks in the area.
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June 2024 by Jim Wendt
Purchased item online. Item was a collectable. Employee who shipped item, tossed it in a larger box, and shipped it... No material protecting a collectable item. No paper, no bubble wrap. Just tossed in a box so it could flail around during shipping. Bravo Goodwill. Do better. Protecting items during shipping is common practice for most companies. Not Goodwill Hawaii.
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June 2024 by garage 101
Clean and nice store.
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June 2024 by Alexandria Crighton
Lots of amazing finds at this one! I could’ve spent hours.
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April 2024 by James
Nice stuff but the staff laugh at you when you asked to use the restroom. They used toloan you a key for a deposit, but now the customer bathroom is closed. I don't want to take my business elsewhere but I draw the line at being laughed at instead of being allowed to use the working bathroom.
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March 2024 by Ashton V.
Been coming here for years now, and the staff are always so friendly and helpful! I always look forward to stopping by. Household stuff can be hit or miss but is overall decent, it's definitely my go to thrift store to find clothes though. Shoutout to Natalie who was so wonderful, was very helpful with explaining the rewards card and helping me use my points card yesterday, you guys rock!
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December 2023 by Danielle M.
This location is very convenient just down the road from a few other thrift shops I frequent. Finding treasures here is a hit or miss for me but I still like to drop in while in the area. Parking is upstairs. Drop off center for donations is downstairs.
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November 2023 by Jaymac 0.
TERRIBLE. I went on a Sunday. I had to use the bathroom. You need a key to use it, so the sign says ask the cashier for it. So I go to the nearest cashier, and she gives me attitude and simply says "Front." Why not put that on the sign? So I go to the front cashier and she says, "Oh a lady is using the bathroom you have to wait until she's done." They only have ONE KEY for both the men's and women's bathrooms, which to me makes no sense whatsoever. So after 20 long minutes, the oblivious lady who was taaking her time finally comes back and returns the key. So when I finally get the key, they then told me I need to leave something of value, like my smartphone or my wallet, or leave a $10 deposit. JUST TO USE THE BATHROOM. Every workers attitude in this store just screams "F--- You" so please avoid this store like the plague!
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November 2023 by HosFar FarHos
Check once a month for new and old arrivals, always worth going in and purchasing some electronics and housewares.
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November 2023 by Bill Brown
This store refused to open the restroom for my 9 year old. Sign on the door said "Due to abuse of privileges we are not letting people use the restroom" . Pretty sure this is illegal?!?
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November 2023 by Jen M.
This place is HUGE and so organized!!!!!! I had won a few items thru eBay and you need to enter thru the little ally between McDonald's and the actual store to pick up your online items. But they are so quick because the organization is on another level. Pick up is always so easy and the staff is super friendly and efficient. The main store part is also great! So much selection here, you will def be here a while especially if you have the patience to look around and REALLY look for those treasures.
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November 2023 by Charl'ette Aileen Pua'nani Kea'loha (Charlie)
We enjoy going to this store, children's and adults clothing line are in good condition. We particularly like looking for dvds for if you buy 3 get the 4th free, you'll be surprises to find the old classics.
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November 2023 by S. R.
We went in yesterday nov 2023 to shop around & we brought in 3 friends to shop as well Also donated 3 bags of clothing and such We used the restroom as well with no problems Today we went in again to buy a few holiday Ornaments that we saw yesterday When I asked to use the ladies room The clerk reply was "sorry it closed" Not out of order just closed I then asked the manager "Could they make an exception" I really had to go badly With no empathy for my expressed emergency and the careless attitude From the staff I have no desire to Shop at goodwill ever again or donate We would not have stopped there today Had I known the restrooms were closed You really need to have a staff meeting About professionalism and customer service For your valued paying customers
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November 2023 by Cammie M.
They are so very helpful. I love the way they display the goods! Thank you so very much!!!
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October 2023 by Jeff A.
My go-to place to donate stuff. They make it super easy with an efficient drive through lane and helpful staff to help you offload who are polite and thankful. I do see people dropping off crap. Stuff like broken printers and grungy small appliances. I would highly discourage this. I've never been in the retail store although my Dad has purchased nice brand name aloha shirts in great condition for cheap.
