Trying to save a few dollars, this already profitable bank closed several branches such as the Hawaii Kai branch on Saturdays. At Kahala the line is 27 customers long and some have been waiting 30 minutes. This is the "bank that cares"?
November 2023
Closing my personal and business accounts after 20 some years poor customer service bad business hours
October 2023
I received my new debit card after waiting 2 weeks and the envelope wasn't even sealed. The correspondence was just inserted into the envelope and mailed.Seriously?I had to cancel my card because my debit card was compromised and the new card was just mailed for anyone to access.