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April 2019 by Ellen Osborne
The best store for all those cool finishing things, like drawer pulls, towel rods and a kajillion other essentials. So glad to know you’re still in business!!
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June 2018 by Karis L.
We went to buy a replacement shower handle and bar. The item we selected was a Hansgrohe set for $700. While by no means cheap, was willing to pay this amount to be done with searching, as the style matched the other fixtures. I was not sure if the shower bar's predrilled holes would align with my current shower stall. So i asked about the return policy if needed, to return the item. It would have been returned new, unused, never installed, in the box, and only if it turned out to be off from my current measured dimensions. The sales clerk stated i could not return the item even if it was in brand new condition. So if you buy it, it's yours. Period. Needless to say i abandoned the idea of buying anything here, and within an hour found another modern looking shower bar which fit perfectly, from Ferguson's. (It was also 1/3 the price). Besides the lousy, restrictive, archaic purchase policy, not to mention the jacked up prices, the older saleswoman in the store should probably just stop working. She is as charmless as the store's return policy.
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September 2017 by Shellee R.
These ladies went above and beyond! Totally did what was best for the consumer! I can understand how how their business can survive in this competitive world. The Art of Small Business!
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September 2017 by Alice Searle
Very helpful staff. Ordering is easy and are efficient. They stand by the price given and find replacement if needed at no extra cost to customers. We live in an older condominium and they went out of their way to research & replace our lobby door hardware/locks. They carry the more high end quality hardware; things not found at Home Depot.
