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May 2024 by Gizele Tavares
Amazing, can’t wait to come back! I love the service, I love the food, and I love the hotel! Thank you for make me very welcome. I am a social media, influential journalist and I travel all over the world and visit the best restaurants and hotels, and this was the best.
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May 2024 by Jameka Wynn
It is definitely worth the money. From the moment we booked until we left to go back home, we were catered to. They stayed in communication with us and let us know when our room was ready. The rooms were amazing and high tech. You have your own floor. You can play music on the speakers in the bathroom or kitchen with a touch of a button.The views were amazing and you have your own personal jacuzzi. You have to reserve the roof top pool but it will belong to only your party for 90min. You can book a private chef for, I believe 250pp, or you can cook in the FULLY equipped kitchen. You can also request they grocery shop for you before your arrival. It is in the city so there is food in walking distance. We booked through America Express and received extra perks. I would highly recommend it. I will be back.
Rooms: Every suit has a dry sauna. The bathrooms all have toilet with motion sensor, toto bidet and wet rooms. You can play music on the built in speakers. The capet is soft. The beds are firm with plenty of soft pillows. Very spacious!
Noteworthy details: You can request a Rooftop Barbecue for a fee but you need at least a party of 4.
They currently don't have washer or dryers.
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February 2024 by Thomas Wu
The food is pristine delicate and just Delicious
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February 2024 by Taimane
One of the best hotels I’ve ever stayed in. Private sauna and jacuzzi in each suite. I stayed in the Azul suite and had an incredible time. The service is impeccable as well as the cuisine in Mugen; their restaurant below.
I spent my birthday here and they decorated my suite, as well as provided me w a yummy birthday cake! I will definitely stay here again. ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Tanju Kurt
You can buy a house in our country for the price of five nightsWhat is the reason for your high price?
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November 2023 by B “Betharoonie” A
Unmatched luxury and service. After living on Oahu for 7 years, no experience comes close to the high level of customer service and rooms that appear to have been designed by Versace.
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August 2023 by Ahmari G.
So devastated,, after all the preparation for my daughters bday, my family and closest friends took a time off from work to celebrate with us for my daughters bday but the management of espacio waikiki ruined everything. We felt so humiliated and keepcalling us in our room. The reason why i booked with them is to accomodate all people who closest to our family, my daughters godparents, relatives and the kids which is my daughters cousin but they didnt allow them to use the pool at the roof deck. They called me and saying only registered guests are allowed to use the pool. The people who's at the pool were all my family! My brother, sisters and their kids wanted to enjoy and have fun . The management told me that they have to get out from there because they are not allowed??! For $3,535/ night , they couldnt let them use the pool area!? They simply ruined the happiness of those children who just wanted to go swim at the pool. What is the purpose of making a reservation of that pool area for my family to enjoy when they were not even allowed to use that ameneties. I booked this thru third party at booking.com. After i booked, espacio sent me an email but they never disclose or sent me the policy/ rules and regulations at the hotel. When i did a reservation for the pool area to use, they indicate , enjoy staying withyour family amd bday celebrant? That doesnt make any sense at all! We do appreciate all the the things they offered to us, like upgrading our suite, but i realized if this was upgrade or downgrade? coz originally i suppose to have 3 full bedrooms meaning with 3 beds in each rooms, but they ended up giving us 2 bedrooms and 1 den, but anyway i just let it go. Yes lots of freebies, things that they offered, of course for $3,535/ night that we spent from our hard earned money, we deserve all that. Although they gave us some freebies and complimentary things, that doesnt mean that they already have the right to treat us like trash! I feel so sorry for my family and closest friends, worst experienced we had that night! Too much stress, emotional damage up to now, i couldnt imagine! This people who do business in Hawaii should treat locals and residents of Hawaii with respect and dignity. First time it happened to us, we have been staying at hilton, sheraton, marriot hotel but we never experienced those kind horrible treatment! too much discrimination. This is a penthouse, for godsake! Why cant they just leave us alone! Especially those poor children, who really want was to enjoy to swim at the pool area. We never violate any rule as far as im concern. We were all felt humiliated, felt so devastated so we decided to leave and not spending overnight atthe property. We re suppose to do some bbq at the roof deck but we ended up not doing it because everything was ruined already, did not had complimentary breakfast at mugen, all we want is to leave the property asap, because of the horrible experienced we had from the manager that night! We spent $3,535 , this is wjat we get ? and this is not about the money, its not everything about the money but yes! they even refused to give us the refund. Company sometimes give some excemption even the booking was not refundable, from the time i booked it, its really based on some circumstances, just like what was happened to us we are not satisfied and the attitude of the manager towards us was so unbelievable! discrimination, harrassment rhisnis too much ko
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August 2023 by Joanna S.
Me and my family stayed at this hotel PenthouseFrom the very beginning we came, people from the front desk already gave us some attitude and staring at us! Yes we are locals, we are kamaaina. We are not tourists or some kind of a business man. But we are human. The reason why we wnt there because we got invited for my god daughter birthday celebration. We have been checked in to different kinds hotel in waikiki but this was the first time that we had such a horrible experience. They should learn how to respect their guests visitor as well not only with the tourists people or business men. We are kamaina we are locals and we deserve to treat with dignity and respect from the management of this property.
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August 2023 by Pen D.
Two stars was only because the guys downstairs were welcoming and helpful.This place is nice, don't get me wrong but being mistreated is just wrong, especially being locals staying at this high end hotel!!!!Just because we are local don't mean that u treat tourists better than us!! Talk about discrimination at its finest!!!My family had the whole top- the Penthouse.Thanks Espacio team for doing a great job ruining our family weekend and chasing us out!!!!! Never ever with them!!!! Oh and let's not forget, there is a bee hive on the penthouse floor, be careful before you get bit from the bee like how my brother got bit on his neck.
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July 2023 by Sincerely Yours
Upon arrival, we were a bit confused on location because it’s in between local stores . Once we called and asked, the staff let us know what to look out for. A not too flashy flag that reads ESPACIO. We park and get out to enter and holy moly , it’s literally a diamond ? in the rough! Very busy street, it’s loud and there are your sprinkles of homeless out front , however Espacio’s entrance, welcoming and overall service complimented with an exquisite design, helps you to forget what’s outside. We stayed in the Azul Suite, which was divine! The 3 bedroom suite has a contemporary design and is very roomy, All bedrooms come with their own bathrooms and there is one bathroom in the hallway . Living room area is spacious and comfortable. The kitchen is fully equipped for all your needs and the balcony has a private hot tub to enjoy as you overlook the ocean. Our room service was Top Tier, which included a ( turn down service) and so was everything else. The property does offer visitors to block out 90 minutes on the roof top to enjoy the pool /hot tub or even bbq while Tiki lights burn ? Their complimentary breakfast was the best I’ve ever had. If I could give ESPACIO 10 stars ⭐️, I would . This property left us with such a warm feeling in our hearts and memories to last a lifetime. From our family to your staff members , Mahalo ! Familia , Rivera
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June 2023 by Fabienne Charpentier
♥️♥️♥️♥️
To do again.
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June 2023 by P T
Great! All around!!Rooms: Great suites w views.Walkability: Walking to all sorts of shops, restaurants & parks. Steps from beach.
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June 2023 by J R
Great place
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May 2023 by caipes 123
FortniteFood & drinks: Good like a slurp juice.
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May 2023 by SR Benedict
Rooms: This is a home away from home. Great floor plan with great views and did I mention the jacuzzi on your balcony? The private pool at the top is beyond my favorite spot in the hotel. I’ve spent holidays and birthdays now with The Espacio and everything is 5 Star here including the staff. It’s must do for your bucket list!Walkability: Everything from restaurants and shops to the best beach is all right outside the hotel doors. Best spot in Waikiki to stay!
