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February 2024 by Misty H.
Brought 86 YO mom for labs for 2 drs. While sitting there, I hear...."if you pay now, we give you half off"...or you can go insurance route." ME JUMPING OUTTA MY CHAIR from the waiting room, see her pulling out her wallet...tell me that again?!?! She responds, oh it's up to the patient!" ME: "Mom, they don't tell you all the challenges of filing for reimbursement, say you want insurance route!" I know it's just how you're trained, but seriously, you should be COMPLETELY trained for competence not for $$. So disappointing for our makua who have to go thru this rip off world!!!
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February 2024 by Mauka U.
Poor concern for the patient from a phlebotomist. Not looking forward to seeing her again.
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November 2023 by Alvin A.
When your Primary Care Physician requests for a regular blood test, you're obligated to go and visit a DLS nearest you. Finding a Clinical Lab is easy using your Yelp App. There are many locations in Honolulu and all of Oahu. No appointment necessary, walk-ins welcome for same day visits. First of all, parking is amazing! On a Saturday when it's not a busy work day, there was only one patient ahead of me. Plenty of parking, and it can be paid simply by scanning the QR code on the parking booth right out front. There are other businesses in Kaheka Professional Building that also share the same parking. Staff were fast, efficient and friendly, I was in and out within 10 minutes. By the end of the afternoon, I received an email of my Chart Lab Results which I believe also gets forwarded to my PCP.
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August 2023 by Dann S.
Watch out for this place when parking to go to the lab. Got this hit with a parking violation at 6:30 am $52.50!! WTF!! Park on the street instead!!
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May 2023 by Mayra Baird
Quick, easy and super friendly. Was in and out in 15mins.
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March 2023 by Meghan Hunt
My veins are hard to get sometimes and I came in and got poked a bit with no success then Lab tech Tiana helped me out major. I could tell she was very passionate about what she does and she had amazing skill and patience. I’ve been to a few diagnostic labs before never feelin like I was gonna go leave 5 star review but this one is for Tiana. She did a killer job. Thankyou!!
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March 2023 by Guillaume Huber
Friendly and professional people. Got an almost painless blood test thanks to Ji. My arm is feeling fine a couple of hours after
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March 2023 by Lorenzo Jantoc III
I was 13th in line , and was in & out in 12 minutes , unlike queens medical, I waited ( stupidly ) for almost an hour, and was NEVER CALLED ! JUST TO PEE IN A CUP !
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February 2023 by Deborah Rogers
Excellent lab. BUT where are my bloodwork results for my doctor this morning! ?
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January 2023 by Judith L.
Efficient, convenient hours and parking. Spacious waiting area. Skillful tech Giselle, barely a prick for blood draw. Judith
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November 2022 by Kim B.
Efficient and clean. I needed some blood tests this morning and they have a number system. Get there early and stand in line. They open and you grab a number. Pretty simple. Get your ID ready and answer questions when it's your turn. They get your blood and/or urine and you're done! Couldn't have asked for a faster experience.
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November 2022 by Bob L.
These labs are so awesome. They are open early; this one, you go up to the door, and pick a number and eait to be called. Very smoothly processed. Importantly, I have had such a &^%$ time with my PCP sending me twice to them to have something done. Both times, my PCP failed to provide them with the required order so I could not get it done. Ecen so, they (DLS) went so out of their way to try to locate it. If my PCP was as diligent about his profession and patients as they are, I'd have a lot less stress in my life!
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November 2022 by Elizabeth Lloyd
My husband's blood vessels are so hard to find, every blood draw is so difficult that it even requires a machine. But every time my husband comes here for a blood test, the lady does it the first time and is top-notch.
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October 2022 by Henry LeBlanc
Did a COVID pre-travel test at this location. Did not receive the results on time, even when I was told I would. Beware of this place International travellers in Hawai. They DO NOT care about travelling timelines. Did the test on a Friday AM, travelling Sunday PM and the results never came in. They shouldn’t offer this service for international travellers if they can commit with the 72 hours timeline. Had to do an expedite test on Sunday ended up paying double thanks to them. I’m reporting this to Hawaii Safe Travels to ban them from their website since they should not be listed. Lost $120 here, do NOT go here foreign in Hawaii.
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August 2022 by Trish N.
Convenient location, easy/free parking, ultra clean, and the staff is great! I haven't been to very many "labs" on the island--I usually just stick to the one near my house, for my annual checkups--but the last couple times, I needed to get some bloodwork done ASAP, so I checked Yelp for somewhere on my way back to work from my doctor's office. This place was very easy to find (thanks to Yelp & Google Maps)! Not sure if I'm just getting lucky with parking, or if it's always this empty, but the tiny dedicated lot behind the building always seems to have lots of open stalls during the weekdays. After stopping to get a ticket from the attendant, just pull into any stall. The entire lot is exposed to the sun, but when I'm in a rush, I'd much rather park in the sun for a bit, and not have to go "round and round" a multi-level parking structure somewhere else! It's also nice that this DLS is on the ground floor (in the far corner of parking lot), so you don't even need to look for any stairs or elevators...just walk right up! Normally, it looks like they have a small reception area for people to check-in, but due to COVID, they've posted a station outside for everyone to "pick a number" and wait on the covered lanai. (The entire front wall & entrance are clear glass, so staff can easily see who's outside.) My longest wait so far has only been one other customer ahead of me, which took about 3-4 minutes. So far, the staff here has been very pleasant & professional, with lots of friendly smiles & chitchat (though I'm sure they're also fine without talking, if you prefer not to). Best of all--knock on wood--they've been able to do my blood draw very quickly & painlessly every time, in just one try! (Unfortunately, I've had phlebotomists at other places who had to poke me 2 or even 3 times, to find my "tiny veins"...ouch!!) Once you're done, parking is fully validated, and you're on your way! Results were sent to my doctor in a timely manner (doctor called me a couple days later saying everything looked normal). So all in all, this lab is about as good as it gets for me...no frills or "ambiance" per se, but it's a lab, not a dance club, lol. Next time you need to get some labwork done, keep this DLS location in mind!
