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January 2024 by Lauren Wiygul
The nicest people in Hawaii work here. Everyone was smiling and just so so nice!!! This location is great!!! Easy parking only waited a few minutes.
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October 2023 by A C.
My husband comes here to get his blood tests done so I opted to come in bc it was nearby. I didn't expect such a long wait during the week but I had to take a number and wait outside for nearly 2 hours. And since it was a weekday you have to pay to park, no validation stamps were given. Finally I was in and my 2 star was not only for the lady who pulled my blood, but also how long I had a bruise from her 'fishing' for a vein. I do not like getting my blood taken and hate needles so it was a very unpleasant experience. I left with a bandage on each arm and bruising for 2 months. Next time I will just go to the hospital like I usually would. Sorry husband, no thank you!
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October 2023 by Dee O.
I think ALL phlebotomists deserve a hand for what they do. Its not always appreciated because we dislike being poked right? PLUS, I'm a tough draw. Frequently takes two pokes sometimes as many as FOUR! By then the poor 1st phlebotomist (with best intentions) usually resort to calling that one with the super powers, xray vision to find my hiding, rolling vein! Almost always leads to using butterfly on my hand but I never ask..I just allow them to do their job. One phlebotomist was so funny, she said..tell them "go center, go deep"! Sounds kinda like football terms to me!! I listened and thats what I tell them. One phlebotomist said she listened to that and admitted.." I went in blind" ...as in blind faith? She couldn't feel any vein. She GOT IT 1st crack!! She said you oughta tatoo that spot! 1st time at this JCCH branch. It was great despite being shorthanded by 1 person I was still in & out in less than 30 min When you exit elevators Turn right Head up the stairs (going towards beretania) its on the left Friendly, efficient, great service! Kahala was good too But this one is closer.
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April 2023 by Alex Easley
Not exaggerating, did not feel a thing when they took my blood. Staff was super friendly and there was no wait, highly recommend!
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February 2023 by Michael Sekiya
Father was happy with the personalized attention.Wanted to know what the physicians name that drew his blood.
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October 2021 by Vince Keala Lucero
Went in for a return to work covid test. Staff was friendly, professional, courteous and quickly got me on my way.
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September 2021 by Blu Phone South Korea
Used their service only 1 month ago but now it's temporary closed! I was still planning to go their but have to find somewhere else until they reopens. Sad. Convenient location. Parking becomes free with validation.
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February 2021 by Maria E.
Junko is the best lab technician. She draws my blood every time I go there in no time and I don't feel a thing. She drew 14 vials this morning and I normally feel dizzy and sometimes even faint but she had me laying down and talked to me to distract me the whole time. Awesome professional and really good at her job. I would give her 10 stars if I could!!!
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January 2021 by Vanessa T.
They really should put a sign outside stating to grab a number before standing in line. I got cut by four elderly people who obviously come here more often and know the procedure despite already standing in line for thirty minutes before them. The staff is rude and didn't care even though I told them that the other guy in front of me and myself were both there before all the others.
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December 2020 by Bob L.
I went at 6AM (when it opens) and was literally pau at 6:04AM. Made it to work on time easily. The staff member was so friendly and efficient. There is a checklist on the wall of what the members should do, and they DO do it. Cold inside-dress warm.
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December 2020 by Cathleen A.
The technicians are the nicest and the ones that I have known for years and have drawn my blood for my lab tests have never missed my veins. I am a very hard stick with rolling veins, so I know if you have a technician that is not experienced, I can be poked several times before the technician is able to draw any blood for my labwork. The only thing that I wish is that their hours extend to the afternoons. They close at noon. It would be nice if they closed at 2.
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September 2020 by C C.
Just heard that this location is back open again and decided to head here instead of the DLS location I usually go to near my workplace. I got here on a Saturday at around 9 am and thankfully only needed to walk here! They do offer validated parking for a short time, so that is very helpful.I had a minimal wait and the technician was able to draw my blood quickly did all the procedures to confirm it was me. Will update to see if they were able to mail my test results to me without problems. I know the DLS location I used previously seemed to have problems updating to my doctor and didn't take one of the tests he asked for specifically. I'm hoping this location will be different. In any case, this is a convenient location for me since I just need to walk to get here in the morning.They are open again, but if you are concerned they may close down due to testing for COVID you can call their office to double check. I called and got the voicemail with open hours, but that just confirmed for me they were open at the location.
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August 2020 by Leilani A.
I have been going to this place for ages and now they're closing due to the need to have more staffing at the hospital for the extra workload that the virus has generated. Well, there's another DLS at the Ala Moana Building that will be my new spot. Junko is the best at her job. She did the insertion painlessly and drew the necessary 3 vials in no time. Will miss all of the gals at the JCCH lab. Hope to see you back after the virus is contained!
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May 2020 by Toni F.
One word : Junko. As a confirmed needlephobe, I asked for Junko to do my blood draw based on yelp reviews. They were spot on. She was fast, pretty painless (I did feel a slight pick) and very good at calming my apprehension. All in all, whole thing was easy peasy; now if they would only give enough parking validation so it would all be free...
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September 2019 by Erica K.
I had a traumatic blood test at a hospital as a kid. The couldnt find my vein and it hurt a lot as they just scratched and dug in my arm, so now I'm terrified of blood tests. But this was super easy!!! The staff was so nice and when I let her know about my hard-to-find veins, she was careful. I can't believe how fast and relatively painless 3 whole vials of blood was! So relieved... I guess this is how blood tests are supposed to go. I think the person who did it was Junko? No wait either. Really chilly so bring a jacket if you're going during a busy time.
