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July 2023 by Greg D.
Bring your Legal ID and Medical Card. They are professionals so this is the best place to get your blood work done. Always confused by the buildings (6) six elevators why they take so long to get to you. On Floor (5) Five. At the End of the Hall. Free Parking.
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January 2023 by Candi K.
I have a medical condition that requires me to take blood tests regularly (used to be every month, but now it's every quarter). Unfortunately for me, I have very tiny veins and drawing blood from me is notoriously difficult. Even after I've sucked down glasses of warm water or apple juice just before the blood test to try to pump up my veins. I've been to other competitor labs (cough, Clinical Labs) where an inexperienced tech actually twisted a needle while still in my arm, claiming I had "twisty veins." My husband had to burst into the room to save me when he heard me crying. In NYC I suffered for two hours in my endocrinologist's office at Weill Cornell while four different nervous nurses attempted to draw 8 vials of blood from my arm. Those unsuccessful attempts always ended with gauze bandages on both my arms and a huge bandaid on my knuckle where they finally were able to draw blood. But in Hawaii, this Diagnostic Laboratories location at Ala Moana Center is the BEST! I always request Sanae because she is so gentle, quick and accurate. She is ALWAYS able to find a vein in my arm. In fact, it's almost as if she's the "blood test whisperer," Sanae carefully inspects my arm, like a mommy caring for her child, gently rubs my skin with alcohol and then poof, the whole needle part seems over in a second! If you have hard-to-find veins, you MUST ask for Sanae! But if she's not working that day, the other techs seem just as experienced, calm and confident. I did have a younger male tech a couple of months ago who needed a little more hand-holding so I told him to just poke me on the top of my hand where a big juicy vein was located, but it was fine. If I need to get poked for blood in Hawaii, this is the only place I trust.
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December 2022 by Lyn L.
Blood tests are never fun....but this Diagnostic Laboratory Services makes is easy. I find they are usually available, short wait or none at all. Parking has been convenient and best of all, competent technicians. They answer the phone and take you in as soon as possible. They introduce themselves and confirm you are the patient. They are highly skilled so it's fast, easy and relatively pain free. The facility is clean and efficient. This is my go to Lab.
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October 2022 by J C.
The AlaMoana facilities are clean. The X-ray Technician was nice and professional and fast. The wait was not too long. But what was disturbing is the rude and uptight receptionist that sits at the front ( wearing glasses). Wow receptionist !!! Pls ask your customer nicely to file out the application,eye contact is nice and how about NOT slamming the clipboard on the front desk and specking unkindly to the customer. After getting a clipboard and paperwork to fill out I stood there there for 25 seconds and the receptionist asked me rudely to sit down. What the heck lady. Use your manners and change jobs. Never never back.
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September 2022 by Jen K.
Had blood work done last week and this week and Christine Cardenas is the best. She is gentle and talks you through the process. If you hate needles and/or blood, she's your go-to lab tech! Very gentle, kind, professional and gonna make an excellent nurse!!
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September 2022 by Moises Marques
Marissa is awesome. So professional and knowledgeable about all my questions. 5 stars ?
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June 2022 by Wendy Y.
Love this location as it's convenient for me! Everyone is also friendly and efficient. Went to try and get my sons blood work done but found out they're closed for now so just a heads up. Not sure when they'll opened back up. But here's the list of other locations you can go to.
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February 2022 by Lauren P.
Talk about a zoo! There were 22 people waiting ahead of me and about another 30 that arrived after me before my number was called. There is a small waiting area but due to the large number of people most of us were lined along the hallway blocking other businesses doors. The woman who took my blood was super friendly and fast but otherwise the entire process took over an hour.
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December 2021 by BMKF Ofnanakuli (Mama_B)
No near by parking available. No CLEAR view where radiologist room located
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October 2021 by Nevin J
Do not come here. We have to pay at least a thousand dollars to get home because this lab messed up our test result. They told us that they were unable to properly test one of the samples because their equipment was unable to find a conclusive result. We have to find accommodation and a change of flight. They gave us no further information or help. This was also after fifty hours of waiting for a result (it says it will be done within 48). Our flight is supposed to leave in three hours.
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September 2021 by Rev.Arnold Laws
Simple place fast paced to get blood work done and covid test.
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September 2021 by Julie-ann O.
Idk but this place is freakin on it I would've been in and out in 3 minutes if I owned a penis. Since i don't I had to figure out a balancing act to pee in a cup without peeing on my hands and pants and falling into the toilet! Seriously If you one guy you would've been out of there in 3 minutes.
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August 2021 by Nevin Jarvis
Do not come here. We have to pay at least a thousand dollars to get home because this lab messed up our test result. They told us that they were unable to properly test one of the samples because their equipment was unable to find a conclusive result. We have to find accommodation and a change of flight. They gave us no further information or help. This was also after fifty hours of waiting for a result (it says it will be done within 48). Our flight is supposed to leave in three hours.
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August 2021 by George Vozikis
I have been going there for years and years. Not once I was not greeted with a smile and a gentle word! Mahalo nui loa Ala Moana DLS.George Vozikis
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July 2021 by susan danforth
I had been going there for many years until last year but went to the Kahala location and Hawaii Kai location where I live closer during Covid-19 quarantine period. I went back to the Ala Moana DLS last month. They are definitely the best, providing the fastest service. Kahala location is really really bad running so slow and unfriendly. I can't say enough of good things about the staff here. I wish the kahala staff were half as good since it's more convenient. I have to make a special trip to Ala Moana now, but it's so worth it!!!
