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October 2024 by Lisa Lucas
I stop here before work to pick up supplies for the office as well as to do my personal shopping. The staff are so friendly and helpful and the store is always bright and clean.
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August 2024 by Kevin Hino
Worse place ever. The pharmacy is not a good place to visit. And as of right now, my family will never do business with them. Today at 2:00 p.m., we went to pick up a prescription from they, and they were sarcastic and arrogant. I like the other workers in the store are nice but the pharmacy is the worst. From the pharmacist to the helper and cashers, they are unprofessional except the older cashers. I never felt so unwelcome in a store. I now transferred all my perceptions to Safeway Kapahulu, where they treat you like they care about you. And they have a person to answer the phones!!! And you leave a message they actually call you back. I won't make longs any part of my day!!! I make Safeway a part of my day, now!!!
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July 2024 by Jennifer Schermer
Very nice people and very friendly and helpful thank you
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July 2024 by Jin Chang
CVS Longs Drugs is becoming more and more like a generic mainland company. Gone are the days when everybody tried something new because it was on sale at Longs. They are no longer a local trend setter, just another follower stocking the exact same items you can find at a Target or Walmart at a higher price. I had to ask the cashier to check if I had any coupons or Extra Bucks on my account that I could use. This is something they should be doing automatically.
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June 2024 by emely berkowitz
Store is always well-stocked. Clean and great customer service!
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May 2024 by Deb J.
Longs Kaimuki has been a favorite stop all my life for 50+ years!! Always find good deals. And open 24 hours for last minute items. When lines get long, they open more cash registers!!!
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May 2024 by Marshall Currin
The guy at the pharmacy acted like he didn’t care about me. Said he was off the clock. Why are you still up front? Didn’t bother to get anyone else to help me. Terrible service. Also, the store stunk
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May 2024 by Robert Cutter
This store is amazing, I had almost forgotten what good customer service felt like but the team here is willing to go out of their way to help their customers.
When a minor issue arose at the checkout they didn’t blame the customer or give any attitude, instead they went above & beyond what I expected to resolve the problem in a fair and efficient manner.
I highly recommend this Longs location and will be a loyal customer going forward.
Highest praise for a great job.
Mahalo.
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May 2024 by Paul C Zaccone
Don’t listen to customer!
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April 2024 by Jason Lee
Kaimuki Longs has the worst customer service for people who just want to get in, get what they need, and get out. The cashiers take their time with the seniors (which is fine) but they should realize when lines are getting long and people are looking dissatisfied with wait times, they need to pick up the pace. And then, if God-forbid, you show your frustration, they feel it’s their right to put you in your place. This store definitely needs a self-checkout system, like other stores, for people who don’t need assistance or are in a rush.
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January 2024 by deidre Takato
The most friendly and helpful store. I am grateful for Longs Drugs Kaimuki. Mahalo Nui Loa.
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January 2024 by Tammy Whitten
Great customer service & Love the coupons & rebates❣️
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January 2024 by Michael Marr
Kaimuki Longs is a great store with kind and friendly service!
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December 2023 by Jim Clark
Longs always have great sale prices
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November 2023 by Lika
This longs is controlled by the neighborhood watch program/fusion center. As soon as your arrive in the parking lot they track every move you make until your enter the front door. BANG YOU'RE ON CANDID CAMERA ? mine you they follow you all over the store thinking your a terrorist or a thief...they ask you personal questions on who,what, where,when you came from.. kinna odd feeling more like uncomfortable to shop for n peace. they monitor your wagon on what you're buying and say hicoos out loud to their colleagues, and mimic every move u make.. like Simon says do this.. Simon says do that.. JUST LIKE PUPPETS. this store is monitoring your life and they make like they are your friend like they knew you for ages.C'mon I see right tru your fakenessSo be careful before you enter the TWILIGHT ZONE ?? ????
