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May 2024 by wei wang
Here you will find essential household supplies, tools and hardware, as well as flower soil and seeds. If you don’t want big items, this is the place for you.
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May 2024 by Albert K
Good service.
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April 2024 by take tonbo
Good place to have custom keys duplicated.
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March 2024 by Lisa lisa
Thank you Steven and Curtis . Normally I always go in with my husband. This day while he was out of town I went in to pick up a lockbox for a key. Steven was very kind and efficient.The next day I returned as I didn't understand the box . The 2 men made me feel so comfortable and helped with out hesitation. Thank you great customer service and this is now going to be our local hardware store.Now I understand why they have been in business for all these years. Thank you again. City mill you have a lifetime customer with this gal. Great job guys!
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March 2024 by Gabriel P.
This location is at the corner of Nimitz Highway and Pacific Street. I find this home improvement center to be convenient and much easier to navigate than the two big box stores nearby. I needed to get a toilet plunger. Went directly to the plumbing section, and there they were. Made my selection and went to the checkout. Pleasant greeting and fast service. Enjoy
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February 2024 by Lisa R.
Thank you Steven and Curtis . Normally I always go in with my husband. This day while he was out of town I went in to pick up a lockbox for a key. Steven was very kind and efficient. The next day I returned as I didn't understand the box . The 2 men made me feel so comfortable and helped with out hesitation. Thank you great customer service and this is now going to be our local hardware store. Now I understand why they have been in business for all these years. Thank you again. City mill you have a lifetime customer with this gal. Great job guys!
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January 2024 by David M.
Went in to get a screw, first associate we asked passed to another associate who did not have any or very little knowledge of hardware section. He told us to look in the aisle . Second associate called for another associate who never showed up, when the second associate walk back by asked if anyone came, I said no, she just kept walking down another aisle and into admin office. We wasted about 20-30 mins. Ended up at Home Depot, quick assistance and we were on our way. It's sad, you try to support local and get a bad experience like this.
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January 2024 by Crystal T.
Consistently the worst service at this location. Go to the one by University. Much better. Or go to the Lowe's around the corner. Anywhere but here.
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January 2024 by sandie g.
a minute after walking into city mill, lawrence, an employee asks mom & i if we needed any help. without his help, we would have never figured out which lamp to purchase. mom needs an extra bright lamp to read her morning newspaper. lawrence advised us to use a bigger brighter bulb instead of the normal sized bulb. he said a normal bulb will shine wider vs the bigger bulb shining directly where you're pointing the lamp. both bulbs were the same lumen & there was definitely a difference. prior to city mill, spent 1/2 an hr. at lowe's without anyone saying a word to me. 5 employees walked by me, nothing. i would have never received the service i received at city mill at lowe's. hope lawrence's manager sees this review because he went out of his way to help us & we are most appreciative. thanks again lawrence!
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November 2023 by 1012 StorQuest - Honolulu/Kakaako
New website doesn't give you option to search!
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October 2023 by Angel H.
I was meeting my co-workers for dinner around the corner. I was early and decided to come here to see if there was anything I needed. I'm not a housewares type of person. You can usually find me at Ala Moana. That's more my speed. It was interesting to see what they sold. You can find whatever you need for your house at this place. They sell things for your house, yard and car. If you want to repaint your house they have that too. I was mostly standing by the fans and AC. It was so hot outside that it was cooling me down. They also sell snacks and drinks by the checkout. They actually sell soda and bottled water by the case. It struck me as kind of strange, but what do I know. I don't come to these types of stores very often.
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September 2023 by Nadine C.
Local kine Home Depot/Lowe's in Honolulu, Hawaii... My non-Yelp friend doesn't go to Kalihi often. I decided to give her a tour of the "Original" City Mill. She was immediately impressed by the free parking lot, which isn't busy-crazy-crowded like the Kaimuki location. I personally like the Kaneohe location, but that's another story... Note: There are also locations in Waianae, Hawaii Kai, and Ewa Beach! We walked through the power tools, paint, automotive, home organization, lighting, household cleaning aids, and furniture departments, then went outside to check out the gravel, fertilizer, lumber, and live plants. My friend ended up getting a paint brush (which she will use as a duster around edges in the house), and she got a tile with two compartments for her green onions (which need tall sides to block the wind). LOL! I'm glad that she found useful items and was happy!
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August 2023 by Charles K.
Called to check if weed wacker and blower were in stock and what the prices were. Receptionist forwarded me to correct department. Associate tells me he will look and puts me on hold. 9 minutes later someone else picks up phone and asks what I want. I tell them someone else is checking inventory for me but it has been 9 minutes. They put me back on hold. 11 minutes into the call, someone else picks up and asks if I've been helped yet. They tell me they're going to get a supervisor. 15 minutes into the call they get back on and ask me to remind them what I was looking for, and tell me a supervisor is going to help me. 21 minutes into call they get on the phone and ask me again what I want. 23 minutes into the call they finally tell me the prices. It's $259 for the weed wacker and $259 for the leaf blower. On Amazon they sell the 2 together for $299. I ask to speak to the supervisor about possibly giving me a discount. 5 minutes later they tell me no discount.
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May 2023 by Anita Pangan
Just want to express my gratitude to Ryan @ Nimitz City Mill. I didn’t realize it was so close to closing time but he took the time to find the right bolt and fixed the wheel on my walker that was loose. Thank you Ryan for being so patient with me. I appreciated it even tho I interrupted you while you were trying to finish your job. Thank you also to the cashier who had to wait to close her register and told me not to worry when she rang my small items up. City Mill Nimitz is lucky to have both of you as their employees……..Anita Pangan
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May 2023 by Js C.
This was almost a one-star review. I felt that it deserved two stars because the store was pretty stocked up with merchandise and a couple of the employees were nice. The other employees just stood around not even acknowledging my presence. No one greeted me or asked if I needed anything. After grabbing what I needed I went over to the section where they make duplicates for keys. I waited for about 5 minutes then a supervisor named Curtis asked me "what you need?" After he was done with making my duplicates, he placed it on the counter and looked at the customer behind me. He didn't say a single word to me or to the other customer. It seemed as if we were being an inconvenience to him. This was not what I am used to especially at this well-established local company! I've been a loyal customer for many years but that will most likely end.