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February 2024 by Chelsie Fletcher
It’s my birthday month so this store is the reason I wanted to do a weekend getaway from Maui to Oahu.I think it’s just the red that I love so much. Plus their iconic red bottom shoe is just beautiful & makes it easy to spot. Which also makes this the only brand I can easily point out when binge watching Netflix.Christian Louboutin has definitely succeeded on making what I’d consider eye candy or wearable art. Even just browsing their website or socials is an easy way to get an idea of what items you’re already interested in before shopping in store.Speaking of which, this store definitely has that luxurious feel. You can see a few items highlighted in the front window. Plus you can see other items in the back of the store that make you want to come inside to browse around. Walking inside makes you feel like you gained entrance to a private club as you walk past security. We did a circle around the store & I ended up liking a few items. Like this adorable mini purse is something I’ve been drooling over for a hot minute. So I was definitely excited to finally see it in person. Plus who knows maybe I’ll get the matching larger tote bag next time too.However I must say those matching shoes were hella cute & made only picking one item this visit so hard. Although you know the funny thing is, I don’t usually wear fitted shoes. I normally just wear a loose size 6 sneaker. So not even thinking about that I started with a 6 to try on. Except there was a large gap. So I ended up trying on a 6, 5.5, 5 & surprisingly a 4.5 before discovering my actual shoe size here is a 4.5.Everyone working here were so nice & it made my shopping experience enjoyable. So thank you for making my weekend special.P.S. I am usually a more budget friendly shopper. So sales or out of season discounted items are when I’d be interested in doing my next shopping spree. Thanks again.Xoxo,ChelsieFletcher
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December 2023 by Rosko
So knowledgeable, helpful and professional. We showed up in beach attire slightly under the influence of adult beverages expecting them to be snobby. The complete opposite!They treated us great & my wife walked out with her $1k present. I appreciate the lack of judgement is why I purchased from them.
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December 2023 by Carman Carter
We went here with a mission. Two of us knew exactly what we wanted. The associate helped my friend first. Which was great! However I did tell him that I would like to try on three different shoes as well and gave him my size. I was ready to buy all of them if I like them on.. unfortunately he didn’t think k was serious and only helped my friend. I finally asked another associate to help me and he too was not highly interested interested in helping me. He finally brought out the three pairs of shoes I was looking at buying. He was preoccupied with talking to another associate. I became so frustrated with the assistance I was getting that I flat out told them I wasn’t going to try on the other two pairs of shoes and I walked out. I guess a three pairs of shoe purchase isn’t that important to the sales associates there. My friend ended up purchasing two pairs of shoes and we left. He too couldn’t understand why he was tended to so well and I was not. Frustrating. I’ll be purchasing what I wanted online. Much better customer service there!
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November 2023 by Andrew Braunreiter
Friendly staff who were very helpful and not pushy, which is a huge plus in a place like this. Thanks for the excellent experience and we’ll definitely be back in the future.
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November 2023 by ageranger
My wife and I visited last December, and I wanted to follow up. They shipped a pair of shoes for her (to our home), and they arrived perfectly as they said they would. 10/10 service and hospitality
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November 2023 by Sauia IFBB American Samoa
Best customer service! This is my second pair of Louboutin and I loved both shoes. Thank you, Hulk!❤️❤️❤️
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November 2023 by Shimai Zhang
Had a wonderful experience at the store with Hymie and everyone else. Me and my mom literally just stopped by this store on our way to the beach, wearing slippers and hotel totes. Hymie welcomed us warmly, introduced the promotion, put straps on to show us all the handbags we were interested in. Walked out with 2 bags happily!
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August 2023 by Archie Smith
I purchased two pairs of the Hawaii exclusive designed canvas sneakers for myself and my fiancé while vacationing in Waikiki. The sneakers are super comfortable! The cushion feels like you’re walking on high quality sponges. Most of all, the service we received from Keith and Henry was awesome! They were extremely knowledgeable of their products, patient and personable! After shopping around we decided to go back and purchase a purse for my fiancé. Thank you Keith and Henry for making our experience at your store an enjoyable one. We’ll see you again on our next trip to Honolulu.
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August 2023 by Chuck the Duck
We didn’t buy anything here but were welcomed by everyone. No attitudes, no rude faces, they explained the sale that’s happening and introduced everything we were interested in. My husband encouraged me to buy a pair of tropical themed Hawaiian high heel, unfortunately I’m too tall/heavy to wear thin heel shoes without shaking. Still want to write a nice comment, thanks for offering great customer service.
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May 2023 by Angel H.
Who hasn't heard of the famous red bottoms? Celebrities and socialites all wear them. This place isn't for me and I'm not really into their shoes. My friend has some of their stuff. I guess he likes it. He wore a pair of their shoes with spikes on it. When we were in the store I saw a lot of items with spikes. It must be something else they're famous for.It was my first time in the store. The sales people were nice and asked if we needed help without crowding us. We were free to roam around the store and look at the merchandise. The store wasn't that busy. We were the only customers in there.
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March 2023 by Karen F.
Warning: Check shoe bottoms before purchasing!! CL claims that all their stores have carpeted flooring so they can "protect" the red bottoms from scuffing when customers try on shoes, however, this location is not all carpeted. Beware of buying any display items, if it's scuffed up due to customers trying them on good luck with trying to return them. Unfortunately, I purchased the last pair in my size and it was a display. I noticed some scuffing but I thought that was normal and the SA didn't say anything when he checked it. This location and all other locations will not take accountability for shoes that are already ruined even before you purchased them and had I known this I would never buy from CL.By the way, there's another comment like this by A.G. but at least they were able to return it. Now I'm stuck with shoes I don't want because I had FOMO. Never again...
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March 2023 by Aisha J.
I got my first pair of red bottoms here. The customer service was excellent! I love how the So Kate heels matched my skin tone perfectly, but walking in the needle thin heels can take some getting used to.. It is highly recommended to protect the soles so the red paint doesn't wear off. I think I will use the heel mainly for photoshoots.
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February 2023 by Style_ bychrissy
I got my first pair of red bottoms at this location. Right before the store was about to close, Takumi assisted me with the two pair of heels I saw online that I was interested in. He was able to quickly detect which size I needed and all around I had a great shopping experience here! I would love to come back for the other pair of heels I’ve been looking at. I just wish they were open later!
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January 2023 by Pat Gorman
Great merchandise. Nice staff
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January 2023 by Emily M.
They did a charity event for us and raised $3500. It wss the most for one store. Really appreciate their generosity.
