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April 2024 by Traci Waknitz
Boost mobile completely ruined my entire vacation to Honolulu. When my son was using one of the test phones, it exploded. Luckily he is fine now, but he broke his leg! My son also got paralyzed. One of the employees legs got completely detached from the explosion. My husband passed out. Due to the explosion, all the other phones exploded like a chain reaction. We managed to make it out of the store but then the whole building collapsed. The screams of the employees were traumatic. When the fire department arrived they went close to the building and melted because of the heat! We were all in-between the two firetrucks when they exploded because of the heat. We were luckily okay but metal shards stabbed my husband in the nose. I managed to pull out the metal shard as blood spewed out. A suicidal homeless man jumped right into the melted corpses of the firemen. He stared at me when he was melting. A sinkhole opened up under boost mobile and sucked up all the wreckage and employees. What we didn't know is that there was an active volcano under boost mobile. This volcano erupted after all the corpses and wreckage fell in. Lava started spreading quickly. We had to crawl out of that area, but when doing so some lava hit my husband's foot. Burning his shoe, flesh, bone, and muscle. he screamed but kept going. Because of the chaos a car went off the road and ran over my husbands leg. He screamed as flesh flew through the air landing on my head. A white van picked us up but we couldn't move due to broken legs. This creepy man in the van knocked us out and stuffed us in the back. We woke up in chairs in a dark room. We were strapped in the chairs so we couldn't move and he drilled a whole in all of backs and proceeded to stick a syringe in the drilled hole. He knocked us out and we woke up in a hospital. To this day we don't know what he injected into us.
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September 2023 by Shelly Phillips
They are super late at opening and still have not let us in to the store. Very bad customer service.
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July 2023 by Mark Walters
Still waiting for activation after one week
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June 2023 by Drizza N.
This is a FIELD PRINT fingerprinting location. Small - extra small parking lot. With this one very helpful agent, NITA. She was so helpful and did my finger printing quick and so easy. Less than 5 minutes and I was done. Thank you NITA for making it such a pleasant experience- your professionalism is great!! FYI: I called the shop earlier and a make answered- rude as heck
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May 2023 by Gaston Neal
Price was quoted from one day prior, changed when I got to store. Then I wanted less expensive phone, but now the "system "won't let get less expensive phone. Bait and switch, then lied said customer care was closed before the store was closed. Talked to them this morning said they don't close until 8pm. Horrible experience.
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December 2022 by S T.
SHITTY WORKERS! Esp the heavy breathing MAN who is working right now 2:30pm on 12/27/22! If you EVERRRRR save my nunber from your company phone to text B**** through a FAKE mobile app, YOURE A CLOWN! And I hope your MAHU a** gets FIRED! Text me through your REAL phone number you CLOWN!
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November 2022 by Ciane Gallenti Guilfoyle
The worst customer service I have ever received. On the chat for 2 hours. called the help line directly as requested and was hung up on. Held hostage as they couldn't verify my number due to an internal error. I went in-store to trusted suppliers and they turned me away. Now won't refund me for a service I cant even use. A scam - do not use
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October 2022 by Kim M.
As part of a new hire action, I was instructed by my employer to complete a fingerprinting process. Boost Mobile is an official Fieldprint location for fingerprint collection. Appointments are required and are given by providing the unique registration code issued by your hiring agency.Long are the days of messy black ink pads and paper capture. Fast forward to today, livescan fingerprints are digitally procured and securely transmitted to the Federal Bureau of Investigation. Pretty nifty if you ask me.Check-in was a breeze with minimal wait. The actual fingerprint procedure was fast as well, 5 minutes tops. The only issue was the parking situation. Be prepared to circle around a couple times, but that's a norm here in Hawaii.
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September 2022 by Danette Salboro
Love how fast that I can make a payment and it goes thru right away. Thank you to the employees that have the knowledge for my phone. Thank you to boost mobile I really enjoy the phone service with you and won't change. I have enjoyed this phone company for years thank you for all you do.
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September 2022 by Amanda Phillips
I had an appointment to get my fingerprints done at this location. On my arrival the door was locked with a sign that read “We will be right back.” I waited for 15 minutes as three other customers lined up waiting for the establishment to open. An employee arrived with a fast food bag, so I assumed he ran to get some lunch, which I wasn’t upset about, people need to eat. Once he unlocked the door I told him I had an appointment to get my fingerprints done, to which he rudely replied, “yeah, I don’t really care.” I was shocked by his rudeness and told him there was no reason to snap at the customers, to once again he replied, “I don’t really care.” I asked if he was the owner, and he said no, he was the unfortunate person who had to work alone. I asked for his name. I highly recommend Jarred be trained on how to interact with customers or be removed from his position at this establishment.
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July 2022 by Sieni Failauga
Great customer service
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July 2022 by TeeLo M
Phone services. Customer service is awesome.
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July 2022 by Justyn Locke
I was born here this is good spot to hang out
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July 2022 by Mystr Clips
Hours not updated online
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July 2022 by Peter Ruiz
The only thing that varies is variety your bigger stores carry more products.