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March 2024 by Suri S.
I love this Bloomingdale's! The people here are always so quick to help every time I walk into the store. Very friendly and helpful employees. I also love trying on outfits in the fitting rooms here, light changing features and spacious rooms-- it really makes a difference when I'm trying on clothes. Check out their sales as they usually have good deals even on designer sunglasses and shoes here! Value is definitely there if you find a good deal. Always feel so relaxed shopping here.
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February 2024 by Cory E.
Justin in the watch department is the best. Goes above and beyond the call of duty! Come talk to him about horology. He's an expert.
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February 2024 by Ashley L.
I never thought I would be profiled while shopping, but here I am writing this review. I was followed like a hawk by this tall lanky man in the purse department, and then a haole guy in the sunglasses department.... just because I had a reusable bag with me??? I honestly don't even understand that since everyone carries one now days. Or maybe because I took awhile to shop because I am indecisive? Regardless of the reasoning, they made me feel really uncomfortable. The guy in the purse department had his phone out and might've been filming me. Little do they know what I actually do for a living smh. Well looks like I'll be taking my business elsewhere.
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February 2024 by Jhonny R.
Lori and her Supervisor that morning were absolutely fabulous! I didn't have enough for a Tom Ford but they had a sale on Dior and talked me easy on a Savauge Elixir instead. Moments before we were at Macys and the counter lady with no other customers was rushing us to "hurry and buy". We returned valentines week and purchased 3 Tom Fords fragrances
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December 2023 by T T.
Came in to buy some jeans - Agnes Uminska-Pilat spent time with me and helped me choose several pairs - she was attentive and kind. I hate to buy jeans but she made the while experience pleasant and successful - there is a nice curated selection of upscale denim at this location- store was clean and stock was nicely presented. We added some classic T's and the result is that I'm more than satisfied ! Highly Recommend !
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November 2023 by Bubba S.
This store is impressive, but it has problems. They carry high end-ish goods and it's clear the staff must be on a commission and prefer catering to well-heeled tourists. Accompanied a friend to the cosmetics department. She asked an associate to help her, and that associate explained the price. Then that same associate saw a pair of foreign visitors, so blatantly told my friend, "excuse me, I'll be 'right back'" and immediately dumped her. She ran down those two tourists and disappeared from sight, never to be seen. Great way to serve the local community, Bloomies!
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October 2023 by Mya R.
This was my first time purchasing something and even walking around this store and the customer service i initially received really upset me. I came in to buy a LongChamp bag. No one approached me, helped me, or even greeted me when I walked in. When I grabbed the bag, I found a worker in the beauty section. As I was approaching her, she just looked at her phone the whole time and slowly walked away (I knew she saw me because we made eye contact while I was approaching her). I said excuse me three times until she finally decided to look at me. She didn't even ring me up, she brought me to another worker, who did ring me up and was pretty nice. The first employee I approached worked in the beauty department, was wearing light colored eye contacts, and was wearing a black coat/jacket. If anything, I'd just recommend you go to Nordstrom.
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October 2023 by Kelsi H
Bloomingdale’s is always a beautiful place to walk through and shop. Shout out to the two wonderful women who helped me pick out a new fragrance. You made the experience so enjoyable.
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October 2023 by Eddie R.
This is our go to store for jewelry. Jeremy helped us and made sure that we are satisfied with our purchase. He will ensure that you'll get the most value for your purchase. Thanks again Jeremy for an awesome customer experience!
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September 2023 by Chuyun Zhang
The manager for sunglasses is actually AMAZING! He is so helpful, professional ,patient and kind! He’s probably the best salesman I’ve ever met!
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September 2023 by Pantha Wrobel
Didn't buy anything here, but they have the best air conditioning in the mall ?
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August 2023 by Barry Gizzard
I had an exceptional shopping experience at Bloomingdale's Alo Moand thanks to JC and Jake in the sunglassed department. Their product knowledge was truly outstanding, and their enthusiasm was unmatched. They both demonstrated remarkable patience and service skills while assisting my wife, leading to the successful sale of 2 pairs of Chanel sunglasses. Their dedication to excellent customer service made our visit truly memorable. We'll definitely be returning for future shopping needs!
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August 2023 by L Roy
Purchased a Tumi check in luggage bag today and the service I got from the young lady was second to none. She went over and above my expectations of customer service and for that I thank her. I wish her all the best with her future and I am also very impressed with Bloomingdales and other staff members I spoke to. They obviously have a great hr team.
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June 2023 by Maxine P.
Came to town in search of a semi-formal dress for my daughters winery wedding on mainland. After viewing website I thought might find the right dress here. I was greeted by someone in a different department who came across as friendly and helpful who guided us in the right direction. The department was an okay size although did not find anything in the right color or style. There was a staff member in the department, not once did she ask whether we needed help and ignored us. We were the only ones there. I guess we were dressed too causal. We live here and feel we don't have to be fashionista to go to the mall... the usual shorts and tshirts. Well we did find a dress of equal quality at another store. I usually like to shop at local locations, however I think in future if I shop Bloomingdale's it will be online if I want the impersonal experience.
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June 2023 by Kim K.
I never do this but I felt something needed to be said about this location. My family has shopped here for years and we love how beautiful the store is and all the fun local markets they host! I remember the old general manager (Adriah?) was always so kind and gracious. She would remember my name and my kids. I have noticed over time a change in the store, the feeling of aloha is gone, it looks like there is construction always happening and the product choices has lessened. A few of my girlfriends ask me to come to their store fashion events but they always seem disappointed so I had never gone. I recently went to an event that left me speechless since their new general manager who seems so disconnected from the team and does not seem to fit in. Very sad because my family loved chatting with the previous team but now there is no personal connection and everything is disorganized and not appealing for us locals. Bring back that feeling of aloha and stop trying to appeal to the wealthy who just laugh behind your back. I truly hope something can be done with this location that can save it from worsening. I will miss shopping here and do not plan to until something changes.