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January 2024 by Dennis Ng
Always a pleasurable experience working with Rick. He is very knowledgeable and trustworthy. I have been taking my 2003 M3 to them for almost 10 years now. They do good work, a little bit pricey, but what the heck, you are driving a bimmer after all,
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December 2023 by Kevin Kuroda
We brought our Glc 300 for several times . We feel safe and treated nicely and we trust Mgr Rick for his guidance for repairs or something to look for in the future to keep our SUV running safe and smoothly for my wife to drive! Highly recommend BME to other Mercedes customers!
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November 2023 by Gary Streitman
My car had been leaking coolant and oil did awhile. It overheated and they were able to look at it when I brought it in the next day. They checked everything out and did a great job replacing the radiator, hoses, and cause of the oil leak, window regulator, etc. They checked everything over and advised on a couple other possible repairs it might need. It wasn't cheap, but I got it back a day and a half later. Layden was super friendly, corteous, and helpful. Great job! Thanks!
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November 2023 by Alex T.
Got me in quickly and got the work done fast! The timing alone is worth giving them a shot over BMW dealership. Will recommend to all other bimmers out there
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November 2023 by Arlene M.
This place is awesome!!! I called and got an appointment within the same week. I expressed the issues that needs to get corrected to our X5 and they already have an idea what needs to get done. They called us for updates on the repairs and recommendations. Very transparent. Thank you so much!!
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November 2023 by Jhonny R.
We started with trying to find out a battery issue in addition to needed overdue maintenance They were sensationally accommodating and even scheduled repairs around our pay dates. It took months but we finally drove home in it today. Mahalo Rick ,Laydon , and all the mechanics. Highly recommend 5 stars
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October 2023 by Almando Gooden
I have a 2011 BMW 135i with 52K Miles on the clock, and ever since the warranty ran out I have been taken the car to BME for servicing. The first time I brought it in was when my water pump went bad. The car stalled at a stoplight and I got help to pushed it out of the road; after it cooled down I was able to drive the car to BME. Rick was the service technician who inspected the car and immediately told me not to drive the car. A few days later the repair was done and I have been going to BME ever since because they are a quality shop, fair pricing, and they never pressure me into extra repairs. I like that. I recommend BME and Rick 100% because they go the extra mile for me.Services: Exhaust
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October 2023 by Sage Capone
Bavarian does an amazing job servicing my BMW X3! I always enjoy talking with Voytek, Rick, Leif and Layden when getting service performed at my annual maintenance visit. I highly recommend you give them a chance to service your vehicle.Services: General repairs & maintenance
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October 2023 by Mark Stofle
We have been taking our cars to BME for many years, and they consistently provide great, expert service. We highly recommend Bavarian Motor Experts!Services: General repairs & maintenance
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October 2023 by Paulette C.
Routine service of my Mini Cooper. Their shop is clean and sitting area is very nice. Courteous and Professional. They even clean your car exterior . Prices are good,and I feel fair with transparency on what is needed Shout out to Layden in Service Office. Roland the mechanic. I highly recommend. Thanks
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October 2023 by Scott M.
Excellent customer service! Took our X3 for service after our maintenance contract expired with the dealer. They received the car early and completed the maintenance and even addressed a couple of worn items all on time.They communicated extremely well even with informing me of the additional unexpectedly worn items. Appreciate the great service.
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September 2023 by Matt Takamine
We’ve been going to the dealership for over 20 years to service our cars, but the customer service and experience has become so poor, we decided to look for other options.Rick and the team at BME did a great job - they are communicative, responsive to questions, proactive in providing solutions, and are fairly priced.At the dealership, I used to see the same service advisor for many years - it felt like he took care of us and our vehicles. It is nowhere near that today.Rick and BME bring a personalized aspect to their service which is no longer exists at the dealership.
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September 2023 by Matt T.
We've been going to the dealership for over 20 years to service our cars, but the customer service and experience has become so poor, we decided to look for other options. Rick and the team at BME did a great job - they are communicative, responsive to questions, proactive in providing solutions, and are fairly priced. At the dealership, I used to see the same service advisor for many years - it felt like he took care of us and our vehicles. It is nowhere near that today. Rick and BME bring a personalized aspect to their service which is no longer exists at the dealership.
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August 2023 by J S.
BME has my trust and business for maintenance on my 2014 Mini. Price of service was 1/3 less than Mini. Customer service at BME was friendly. After two less than excellent experiences at Mini and BMW I visited BME. BME is everything I was hoping for. I will be returning for all future maintenance on my car. Thanks BME.
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July 2023 by John Nomura
Rick and his technicians were fantastic. The communication was great. Rick kept me updated on the progress the whole time. I totally trusted BME on telling me what I had to fix and what could wait on my BMW M550i. Their prices are much better than the BMW dealership. I especially liked that on their website you can ask for estimates beforehand. That is a nice extra touch to what BME does. I will be taking my BMW to BME from now on. I highly recommend them!Service: General repairs & maintenance
