Avis Car Rental

Car Rental
Hours: Avis Car Rental at Sheraton Waikiki in Honolulu offers a convenient location within the hotel lobby, making it easy for travelers to rent and return vehicles without leaving their accommodations. The fleet includes a variety of vehicles such as Jeep Wranglers, Chrysler Pacificas, and Ford Mustang Convertibles, suitable for different needs and preferences. Customers can rent cars for just a day or for the entire vacation, with packages designed to fit various trip durations. The rental process involves lining up about 15 minutes early, as there is usually a line of 15 to 20 minutes even at opening time. After receiving the key and parking ticket, customers park on the 5th or 7th floor of the Sheraton parking lot, with guidance from the attached number or by honking the horn to locate the vehicle. Returning the car is straightforward; parking on the 7th floor and handing the key to the staff by 8:00 AM the next day is recommended. Travelers should be cautious of the automatic payment machines and ensure they show their Avis contract when exiting to avoid unexpected charges. Navigating the roads can be confusing for Japanese visitors, especially the switch to driving on the right side, so mobile navigation is advised over the built-in system. Some reviews mention long wait times, with waits of around 45 minutes for pickup, even early in the morning, though staff generally do their best to assist. Customer service received positive comments, particularly when staff helped with issues like flat tires, offering upgrades and discounts. Overall, Avis provides a good and convenient rental experience, despite occasional delays and the need for careful attention to procedures.

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1. Honolulu, Hawaii