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April 2023 by Nelson S.
This review is for Matthew, Jocelle and Tita at customer service for his assistance beyond the call. I had a difficult situation and he helped me to come up with a solution. Often customer service call center staff are underappreciated and I wanted to give a shout out for him. I got my business taken care of promptly and with great friendly service. I also would like to take the opportunity to thank the staff at the Kalihi branch for their assistance beyond the call with a similar issue. This experience leaves me feeling good about doing my banking at American Savings. You can't go wrong with them. They'll take care of you.
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November 2022 by James Dylan
Stopped by the ATM to withdraw some cash; I'm not a member of the bank. I expected a small service fee, but they wanted to charge me $4.50 to withdraw $20? Are they out of their minds? Went to another location where I know it's only $2.25. Screw this place.
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May 2022 by Florife Escalante
friendly stuff & more convenient location
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January 2022 by Rob K.
I moved my business to Kalihi and now do most of my banking at this branch and it is now my favorite branch. The tellers and managers are very friendly, patient and accommodating. This branch also has the absolute best parking because the stalls are wide and easily accessible.
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November 2021 by C NEHCW
Brand new and empty when I went.
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November 2021 by BeN Jr
ATM available 24/7 ??
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September 2021 by CW NEHC
Brand new and empty when I went.
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September 2021 by CW Chen
Brand new and empty when I went.
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July 2021 by mBENz jr
ATM available 24/7
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March 2021 by Trang C.
I wanted to come and leave a glowing review for Nicole F. She helped me so much and answered all of my questions. She taught me step by step on how to do something and I was extremely grateful that she took the time out to assist me. I appreciate you, Nicole! :) Thank you so much for making my visit to the bank so easy and straightforward.
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January 2021 by Abby T.
The lady that helped me was kinda rude cause I just took out money from their atm which gives all 20 dollar bills and wanted to change it to a larger one and the way she asks me if I have an account with them is very impolite. Hopefully her day gets better.
