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February 2024 by Shasta Montgomery
I have taken my cat to other cat hotels but this is by far the BEST! It’s amazing how much calmer I felt this last trip I took bc I knew my cat was happy at this hotel. Satomi is the cat whisperer and genuinely loves cats. The hotel is very lux, huge, clean, everything looks brand new. The cats have space to play and are not just confined to the tiny little area like other hotels, she actually places w them. I highly recommend this place and will always take my kitties here!!
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February 2024 by Michelle A.
Satomi was very welcoming and friendly. The establishment was clean and well kept. I was also sent a video of my 2 cats each day at no extra charge. I really liked that she let all the cats out of their rooms so that they could run freely and make new friends. She also kept me updated about picking up our cats since she would be leaving on vacation. My cats came home happy as if they never left home. I highly recommend Aloha Cat Hotel for your kitty boarding needs.
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January 2024 by Shasta M.
I have taken my cat to other cat hotels but this is by far the BEST! It's amazing how much calmer I felt this last trip I took bc I knew my cat was happy at this hotel. Satomi is the cat whisperer and genuinely loves cats. The hotel is very lux, huge, clean, everything looks brand new. The cats have space to play and are not just confined to the tiny little area like other hotels. I highly recommend this place and will always take my kitty here!!
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January 2024 by A. G.
I moved to Hawaii with my two cats. One of my cats has allergies, and I am very grateful for the considerate and appropriate treatment you provided. I was worried because it was the first time for both of my cats to stay in a cat hotel with other cats, but they showed me the situation via video and I was able to leave them with peace of mind. When I went to pick her up, she seemed to have had so much fun that she didn't really want to go home ? I would definitely use Aloha Cat Hotel again next time I leave my cat there.
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January 2024 by Nathanial Gronewold
Satomi and her team were very patient with our kitties during their very first stay at Aloha Cat Hotel, and she provided us with daily updates. We were pleasantly surprised to see that our two cats were adjusting well to the new environment and enjoying the nice accommodations. I'm sure they are both looking forward the next time!
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October 2023 by rebeca almeida
I had the worst experience a cat mother can have. I trusted that my cat would be well taken care of and I was disappointed. I couldn't communicate with the owner of the establishment when the day came to pick up my cat. There was no one in the place, AC was off, they didn't answer me when I called. I even thought about calling the police to help me. After 3 hours of waiting, a man arrived and opened the establishment for me to pick up my cat. It was an unfortunate episode, I don't recommend this place. And the neighborhood is very ghetto. 0/10
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September 2023 by Rebeca A.
I had the worst experience a cat mother can have. I trusted that my cat would be well taken care of and I was disappointed. I couldn't communicate with the owner of the establishment when the day came to pick up my cat. There was no one in the place, AC was OFF, they didn't answer me when I called, and I called soooo many times . I even thought about calling the police to help me. After 3 hours of waiting, a man arrived and opened the establishment for me to pick up my cat. It was an unfortunate episode, I don't recommend this place. And the neighborhood is very ghetto. 0/10
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September 2023 by Jennifer Gannon
My two cats had a fabulous time at the Aloha Cat Hotel! It was my first time leaving them in a hotel and I was extremely nervous. Satomi took such good care of them and sent me videos everyday! I will definitely be going back in the future :)
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August 2023 by Derek Wheeler
Satomi and Richard were so very friendly and professional. They were so accommodating to our cat's needs. We really appreciated the daily videos and updates when we were out of town. This gave us peace of mind that our cat was ok. Satomi and Richard run a very clean place and we were very comfortable with what we saw and experienced. If we ever need to go out of town again, we would be happy to bring our cat back there.
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July 2023 by Jessica Marchese
Satomi was great with my cats. Sent us pics and videos every other day. It was like we never left them ? I will definitely use her services when we go on vacation again. Great prices and great service. Happy customer!!
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June 2023 by Zakariya C.
Satomi is top tier. My wife and I absolutely loved how well she took great care of our babyboy Kōa recently. We went to visit the mainland for a week and half -- after coming back to pick him up, it's almost like he didn't want to leave because he made friends with the other sweet cats there lol it was nice to see. Thanks so much again for accomodating our boy and for also taking him in at the last minute! We definitely appreciate this place and will be bringing Kōa back any time we travel... :)
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June 2023 by Danielle Todd
I'm so happy that I went with Aloha Cat Hotel! When I picked my cat up I could tell she was at ease and enjoying herself. Getting the videos each day made it easier for me to enjoy my vacation knowing she was enjoying here's as well!
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June 2023 by NYOB NYOBFU
I have a very "sensitive" cat who had been abandoned and fostered several times before she came to me. As a result, she doesn't socialize well with other people or cats, but is very confident and interactive at home. As you may imagine, boarding her can be difficult.Aloha Cat Hotel is a small, family-owned business and the couple obviously likes and understands cats. As a result, they accommodated some of my strange requests. They allowed me to climb in the cage with my cat when i dropped her off, and they let me visit her once during business hours. When it was time to take her home, Aloha Cat Hotel let me come early and take time to coax her into her carrier on her own.Although my cat never truly felt at home, she was safe and cared for. Amazingly, Aloha Cat Hotel even sent me videos of my cat reacting positively to their voices - progress in her social development!One note: Scheduling/reservations can be difficult. Plan ahead and wait for email confirmation before assuming your plans are set.
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June 2023 by Jae S. B.
I recently went to LA for a K-pop concert for 4 days, and I had to leave my cat here. My cat Mango used the Pawsitive Suite, which had lots of play area and was spacious and clean. With the stay, we got videos of Mango saying hi, and playing around. When we brought her home, she was very bright and friendly, telling us that she loved her stay there. The next time I go on another trip, I would most positively go to Aloha cat hotel again. I would definitely recommend Aloha Cat Hotel to all of the cat owners in Hawaii, 5 stars!
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May 2023 by Kristy R.
The owners truly care about cats. My cat's medications were properly administered. With the video and photo updates, my cat seemed to really be enjoying her stay. She got comfortable with her lodgings fairly quickly. When we came to pick her up, she didn't want to leave! Truly a pampering experience for my cat. She will definitely be a return guest at Aloha Cat Hotel.
