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February 2024 by Nainoa J. Watson
They charged $50 to swap out a $5 halogen break light in order to pass a safety inspection, which they conveniently require initial payment for upfront. I'd hate to see what they charge for an oil change.
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January 2024 by Melanie Cerbo
Next time i go to jiffy lube only 90$ including taxes for oil change, here is like 152$ its crazy over prize. Learn my lesson
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August 2023 by Jason McLeod Monson
Way overpriced! Stopped in for a flat repair because it was the only place in the area. I got there before the shop opened and left the car with the tire to be repaired already removed. 3.5 hours later, it was done. The bill was $95 for a simple patch/plug, which is 2-3X the going rate in Honolulu. I hope the plug holds because I could have bought a new tire at Costco for that price.
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August 2023 by Hawaii Ocean Videos
Awful. Safety inspection in 1.5 hrs suddenly turned into 3. Mechanics rude and standing around chatting rather than getting through backlog. Go there if you want to be treated badly.
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June 2023 by Joey Gabel
Avoid if possible. The admin here is horrible, mechanics are OK, but wow, such horrible experience and customer service. Plus they make you prepay. Don't trust them.
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March 2023 by Don Patterson
My husband has an accent and is new to Hawaii as well as the United States. Totally took advantage and charged us $138.73 for an oil change on our 2015 Ford Focus. DO NOT COME HERE FOR ANYTHING!
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March 2023 by Katherine FISHER
The mechanics are nice enough, but holy cow.. $154 for an oil change?!? I realize things are getting more expensive and its likely time to start DIYing this.. but I was shocked and should hav e asked when dropping car off. Absolutely avoid if you want an affordable oil change.
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March 2023 by Christine Kelley
Rip off. I had my car towed here to get an estimate on a new starter. The estimate was over $750. More than double the expected cost. When I came to take the car elsewhere for the repair, I was handed a bill for $95. I did not ask the mechanic to take the car apart to tell me what I already knew was wrong with it. Lesson learned…the hard way.
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February 2023 by Harrison Y.
The worst service ever, the lady who was supposed to put air in my tire was grumpy and mean and treated me like dirt. Terrible experience, my grandparents used to like coming here but I don't know why. Can't even do basic putting air in tire and they charged quite a bit.
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February 2023 by Christine Johnston
Rip off. I had my car towed here to get an estimate on a new starter. The estimate was over $750. More than double the expected cost. When I came to take the car elsewhere for the repair, I was handed a bill for $95. I did not ask the mechanic to take the car apart to tell me what I already knew was wrong with it. Lesson learned…the hard way.
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February 2023 by John T.
This station lacks customer service. I went to this station years ago and remember the manager/mechanic. He did not do a good job and over charged on a simple oil change. I vowed never to return. I remembered he had a big ego and wore a shirt that was 3 sizes too small.Unfortunately, I had to fill air in my tire and pulled up to the self serve and put $1.50 in the machine. I had trouble with the air nozzle so so went to the office to ask for assistance. The same mechanic/manager and another mechanic were present. No greeting, he told me you will have to pay $20+ to have him fill air in my tires. Told me I pulled up to the self serve and if I wanted to have him fill I needed to pay . Most replicable places charge ZERO $0. Now I remembered why I had not gone back to this place. Funny, he was still wearing a shirt 4x too small. Well, told to others that day and they too experienced same expe and
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January 2023 by Alex Salazar
Very bad service, have gone twice and regret going both times. They lied about things being broken and tried over charging for something very simple that would’ve taken seconds to do.
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December 2022 by Vincenzo
It's a gas station...looks like they do auto repairs as well. Expensive gas as well compared to other stations. Place is very clean, the pumps always functional and most importantly I feel safe getting gas here. Sad times but feeling safe makes this station 5 stars for me.
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December 2022 by Bryce I.
Wife took in her van for oil change and safety inspection. They told her she needed new breaks...$1,100. Also told my wife her windshield wipers needed replacing, but they'll give a temporary safety inspection tag and can bring the van back within 30 days. Wife told them that I would change the wiper blades. She picked up her van and was charged for new wiper blades at $20 each. This made me look up break replacements and now I'm starting to think I've been ripped off. I've been a long-time customer, but I've lost confidence in them.
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October 2022 by Joni K.
Convenient location to get a basic safety check but the rude and unhelpful woman at the cashier window made me go elsewhere. Not recommended when there are other places that provide the same service.
